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Product Details


Shipping & Payment

SHIPPING & DELIVERY

We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

How long does shipping take?

Shipping time varies by location. These are our estimates:
Location*Estimated Shipping Time
United States10-30 Business days
Canada, Europe10-30 Business days
Australia, New Zealand10-30 Business days
Central & South America15-30 Business days
Asia10-20 Business days
Africa15-45 Business days
*This doesn’t include our 2-5 day processing time.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

REFUNDS & RETURNS POLICY

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:

  • If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
  • If you received the wrong item you can request a refund or a reshipment.
  • If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

We do not issue the refund if:

  • Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
  • Your order did not arrive due to exceptional circumstances outside the control of BOWtali (i.e. not cleared by customs, delayed by a natural disaster).
  • Other exceptional circumstances outside the control of https://bowtali.com

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Exchanges

If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.

Customer Reviews
4.7 (16 reviews)
5 stars
(13)
4 stars
(2)
3 stars
(1)
2 stars
(0)
1 star
(0)
Write a Review
V***a
3 Dec 2020

Good sneakers, light and comfortable! Not summer is what you need! There is a yoltinka, but not critical. Snow White would be better. They did not communicate with the store. Shipping and delivery fast.

K***B
20 Nov 2020

Very happy. I'll order some more black ones. But GSP at 40 it is necessary to order 40 and not 39

U***
3 Nov 2020

Delivery month to Ukraine. Tracked. That's probably the tenth. And I took myself several times in different colors and all my family and friends, in general, we all like this model and I took them all summer. The next summer will still be. In excellent condition, washed into manual. These ordered mom, right at her address. She'll be there next year. On our 40 Ukr./EU, stop 26 cm. Just 41 size in time. Aunt with her 42nd (27.0 cm) took 43. And everything is perfect. The store is generally clever and lovely. Very pleasant and friendly and always quickly answers to the meeting. Recommend!

Customer
29 Oct 2020

big

V***a
25 Oct 2020

Correspond to the description. A little malomerki, 38 size goes to 37 ( 24 cm) delivery fast. The quality of the goods is good, comfortable. Thank you store!

I***i
24 Oct 2020

Norms

E***a
22 Oct 2020

happy with it

T***s
18 Oct 2020

Thank you!! Light, practical for the summer!! Excellent!!

L***a
15 Oct 2020

I order the second time (the first paint was large, although the table on the length of the foot is 25 cm, size 40, the table is not correct) now on its foot 25 cm, ordered size 39, excellent, and in the rest everything is amazing, soft, soldering neat.

N***a
8 Oct 2020

On the rose. size 39 came 40. For the summer will be good, easy and not hot

Customer
5 Oct 2020

Shoes next too large come podawałem your size 27.5.A came 28.5

Y***a
14 Sep 2020

Cute sneakers, made neatly. The color is white. Comfortable, approached the foot of 28 cm with a stock. Delivery to Israel a couple of weeks. The store and I recommend it.

N***a
14 Sep 2020

Per kind good On the leg sat down As will be worn I will write in a week

U***
8 Sep 2020

24 августа - 8 сентября в Ужгород. Как всегда мега быстрая доставка. Заказали себе запасные и друзьям 5 пар!) Я белые все лето относила в Турции по жаре +30+32 и ноги в них дышат, не потеют, подошва лёгкая, мягкая удобные. Рекомендую продавца и товар! ❤️

R***r
1 Sep 2020

Каче зделаны красовки лёгкие продаваемые как раз на вечернюю прогулку

Customer
29 Aug 2020

Igual a descrição do produto

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