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Product always receives high satisfaction ratings from our customers
Product Details

Shipping & Payment


We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

How long does shipping take?

Shipping time varies by location. These are our estimates:
Location*Estimated Shipping Time
United States10-30 Business days
Canada, Europe10-30 Business days
Australia, New Zealand10-30 Business days
Central & South America15-30 Business days
Asia10-20 Business days
Africa15-45 Business days
*This doesn’t include our 2-5 day processing time.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.


Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.


Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:

  • If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
  • If you received the wrong item you can request a refund or a reshipment.
  • If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

We do not issue the refund if:

  • Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
  • Your order did not arrive due to exceptional circumstances outside the control of BOWtali (i.e. not cleared by customs, delayed by a natural disaster).
  • Other exceptional circumstances outside the control of https://bowtali.com

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.


If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.

Customer Reviews
4.7 (15 reviews)
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7 Dec 2020

I really like these shoes, that's the second time I 've bought them. They're very comfortable though they don't last very long either. The order took 7 days to reach Spain.

1 Dec 2020

GOOD quality but very STIFF maybe u need to get use to it . Very fast shipping though

27 Nov 2020

I ordered 41 for the stop 26.5-27, everything was fine

27 Nov 2020

Came of poor quality, the store did not want to refund money. It came to act through a dispute.

27 Nov 2020

Super crosses and super store! Beautiful and same as in the picture! Mega fast shipping! Recommend!

27 Nov 2020

I order 39 perfect!!! I recommend we are very alaise in!!

26 Nov 2020

It came very fast and everything perfect, it's the second pair I ask for, the perfect size. Seller recommended

25 Nov 2020

Fast delivery, excellent material

25 Nov 2020

The shoes are identical to their photos! They look a little fragile, it will be necessary to pay attention, but they are of a very nice effect. The chart of the sizes corresponds.

23 Nov 2020

They're just like in the picture. Very comfortable and nice :)

23 Nov 2020

Shoes conform to the description, comfortable, ordered in size 40 EU and they cut perfectly well, delivered on time, the Cook looks very fine, it's a little cheap but for the price the shoes are nickels, nothing to complain about.

21 Nov 2020

Good finish. Very comfortable.

19 Nov 2020

Same as the photo, missing proof

17 Nov 2020

The shoes came in perfect and fast, they look good, it’s made from a PU leather and they’re like the picture but they look somehow different in person, not bad tho. However, they’re kind of heavy on the bottom part and they have some defects which are the reasons why I’m taking a star off, out of that everything was perfect and I will love to use this

15 Nov 2020


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