We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Goods not dotarl, but I received my refund pieniedzy
Everything is super. Pilate well.
It's like in the picture, shipping came at 9 weeks how bad it doesn't say that lime grain number is.
All as in the description (one side is very coarse ~ 100; the second is soft ~ 180) delivery almost two months, tracked partially.
Files of good quality, I recommend the store, thank you. With the seller did not communicate, the parcel went for a long time but it's not the fault of the seller but because of our mail.
Conform to the description
The files are good. i take this form for the first time.
In appearance, very cool, until I tried in work
Excellent files, with different grit on the sides, does not crumble, in a lot five pieces, as described. Thank you
Delivery is very long almost 3 months. I took it for an individual set. Enough for 1-2 correction of gel nails of medium length. On short should be enough for more. Abrasive which is 100 too rough as at 80. The shape of the file is cool, but I like it. In work for a triple are clogged hard. But on the other hand they cost not much.
Super quality. Everyone is happy
Order came quickly, but because the store did not specify the address only the last name, I found my order in two months on the Central department
Good files. came fast enough all 5 pieces. thanks to the store.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world
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