We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I liked the bag, the color is noble. Small fears cause pens, very thin. But for 960 rubles a great option for a season or even two. The bag came very quickly. March 8 late at night ordered, March 17 the bag was already at the post office. Thank you!
Appearance does not match
I love the bag, its color, size, it combines with various colors of clothing, excellent design and sewing work
Labai patiko, spalva Labai gražiViduj du skyriai IR kelios papildomos kišenes Rekomenduoju 100%
A beautiful roomy bag. A little thin straps, so do not overload it. I am very happy, I will order another handbag of another color.
The bag never came, waited 3 months. The money was returned.
Received in advance very happy thank you
Bag red as in the photo thanks
Handbag cute, very fast shipping. Hot recommend this store
very good material and as described, seems only bigger at the website.
Thank you!!! It's time that the woman expected very happy she liked
The top of the bag is good, but the inside is just horror! It seems that there was not enough fabric! On the sides are not clear holes, the sides of the bag are soft. In general, this is not what I expected. I will redo the inner part.
my bag is without firm inscription on the front side
it was way smaller but all in all its a good bag