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Product Details

Shipping & Payment


We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

How long does shipping take?

Shipping time varies by location. These are our estimates:
Location*Estimated Shipping Time
United States10-30 Business days
Canada, Europe10-30 Business days
Australia, New Zealand10-30 Business days
Central & South America15-30 Business days
Asia10-20 Business days
Africa15-45 Business days
*This doesn’t include our 2-5 day processing time.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.


Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.


Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:

  • If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
  • If you received the wrong item you can request a refund or a reshipment.
  • If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

We do not issue the refund if:

  • Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
  • Your order did not arrive due to exceptional circumstances outside the control of BOWtali (i.e. not cleared by customs, delayed by a natural disaster).
  • Other exceptional circumstances outside the control of https://bowtali.com

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.


If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.

Customer Reviews
5 (15 reviews)
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6 Dec 2020

Alles is prima!

2 Dec 2020

Snelle levering, mooi product, wat gewicht. + upgrade.

2 Dec 2020


1 Dec 2020

Het is 2nd tijd's bestelling en zijn kwaliteit en uitleg is zeer goed. Snelle verzending is ook goed. Echter Bowtali logistieke was zeer slecht. Omdat er alleen kan naam, land en afzender telefoonnummer etc. het was doorgegeven via Singapore postkantoor custom zonder factuur update. Dan het pakket had houden over een maand voor onbekende eindbestemming. Hoewel IK had uitgegeven query naar Singapore postkantoor, ze niet doen elke corrigerende actie en Bowtali logistieke niet doen elke actie ook. IK kreeg bijgewerkte factuur gegevens van winkel en stuurde het naar Japan postkantoor custom en hebben gecommuniceerd te bevestigen orde en trace nummer elkaar. Dan Japan postkantoor uitgegeven bijgewerkte factuur label te sturen eindbestemming (mijn adres). Originele factuur foto zonder eindbestemming is geüpload op deze teruggekoppeld. De winkel is zeer goed, maar Bowtali logistieke behandeling was zeer slecht.

1 Dec 2020

Zeer goed product met geweldig geluid ook.

28 Nov 2020

Geweldig geluid... Geen woorden... Raden...

28 Nov 2020

Uitstekende hoofdtelefoon voor de straat. Thuis IK gebruik AKG k701. De bas is overschat door standaard maar als je gebruik alle regels. Verkoper aanbevelen!

27 Nov 2020

Geweldig product, snel verzonden, licht op het hoofd en geweldig geluid!

26 Nov 2020

Goed product

25 Nov 2020

Knop bit מסורבלים. Wedstrijd T altijd מתבצעת כראוי. Geluidskwaliteit,

25 Nov 2020

Niet slecht hoofdtelefoon. Beschrijving соотвецтвуют. Kom snel. Gevolgd. De verkoper schreef in WhatsApp en hij draaide over de goederen. De doos kwam verfrommeld, maar IK denk dat op onze mail. IK raden, maar IK zou vervangen de draden.

22 Nov 2020

Uitstekende geluidskwaliteit en materialen. Aangesloten op mijn telefoon soepel. Comfortabel en goed isoleren de buiten geluid

21 Nov 2020

Helmen van groot comfort en uitstekende geluid. Geluid annulering IK probeerde op de bus en geannuleerd het geluid veel, IK kan niet reizen met hoofdtelefoon die niet hebben het meer. Verzending zeer snelle, eerder dan verwacht.

21 Nov 2020

Uitstekend Product

19 Nov 2020

Super snelle levering, oortelefoon goede kwaliteit

Bluedio T7 Bluetooth Headphones User-defined Active Noise Cancelling Wireless Headset for phones and music with face recognition

15 Reviews
30-56 Days
Selling fast: get yours before it’s gone!
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