We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Shoes came with a marriage, fit perfectly. But I will most likely not wear, because the marriage is very noticeable :(
I have a size 38. I decided to insurance, I ordered 39. Small. Not critical, but unpleasant. I hope to be carried. Kind of something. Back zipper. I fear that it has the opportunity to break quickly.
Excellent as in the description, 5 +++
they are very good but unfortunately my feet wont fit as I have wide feet and these are not wide fitting. my daughter now has them and is extremely happy with them
They're really cute, but they did smell really strange, they are nice tho, the smell can be taken care of,
Super cool, love them
Shoes cool!!! Light, comfortable. .. Waiting was 2 months... But it was worth it. .. The store was constantly in touch... Then he offered me to cancel the order .... And here. .. Come shoes... Many thanks to the seller-I put 5 Stars!!!
Beautiful shoes, I’m very happy with this purchase.
Came in a package with coronary air from China. Here, every botino4ek was packed in a bag, there were no boxes. And now about the bots themselves, came up perfectly, my size is 35, I thought they would be great, but no. Sit on the leg well, quite comfortable. Very long laces, so I tie them around the ankles. Fastening on the heel, very tight, difficult to unfasten, to fasten even more difficult-pliers to help. When I unpacked, the bombers did not smell-obvious + in the piggy bank of these cherries. If you decide to walk in them on the mud, I will not please you, the chances of catching the nubbutus you will increase by 70-80%. My loved ones described them in one word-shit. But I'm punk to me. Very cool bots for their price, girls take, will be the most fashionable in the village
Comfortable. They adapt to the foot. The quality of the sole is medium low but the rest looks good
OMG I love this Shoes. you are Mega convenient see exactly as the pictures from and are very suitable for everyday use. I wear it for 2 Months and am still in love with you.
little bit heavy but great
Boots are just bombic, there is a small smell, but I think it will fade after the first socks. Very satisfied
loooove!!!
For the price I think the boots are worth it, especially for when you’re going out or something. They’re pretty chunky platforms and stylish, I really love them. My only problem is that they took so long to arrive with the tracking not being updated. I ordered on November 11th, it took about two months to arrive to New York. Let’s hope these boots are durable, they look like they should hold up for a couple of months or longer.
shipped very fast & fit perfectly!