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Product Details

Shipping & Payment

SHIPPING & DELIVERY

We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

How long does shipping take?

Shipping time varies by location. These are our estimates:
Location*Estimated Shipping Time
United States10-30 Business days
Canada, Europe10-30 Business days
Australia, New Zealand10-30 Business days
Central & South America15-30 Business days
Asia10-20 Business days
Africa15-45 Business days
*This doesn’t include our 2-5 day processing time.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

REFUNDS & RETURNS POLICY

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:

  • If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
  • If you received the wrong item you can request a refund or a reshipment.
  • If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

We do not issue the refund if:

  • Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
  • Your order did not arrive due to exceptional circumstances outside the control of BOWtali (i.e. not cleared by customs, delayed by a natural disaster).
  • Other exceptional circumstances outside the control of https://bowtali.com

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Exchanges

If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.

Customer Reviews
4.5 (32 reviews)
5 stars
(20)
4 stars
(9)
3 stars
(3)
2 stars
(0)
1 star
(0)
Write a Review
J***a
2 Jul 2022

Super cool, love them

J***j
2 Jul 2022

They're really cute, but they did smell really strange, they are nice tho, the smell can be taken care of,

G***i
1 Jul 2022

It was delayed but reliable

K***
30 Jun 2022

Beautiful shoes, I’m very happy with this purchase.

U***m
30 Jun 2022

Came in a package with coronary air from China. Here, every botino4ek was packed in a bag, there were no boxes. And now about the bots themselves, came up perfectly, my size is 35, I thought they would be great, but no. Sit on the leg well, quite comfortable. Very long laces, so I tie them around the ankles. Fastening on the heel, very tight, difficult to unfasten, to fasten even more difficult-pliers to help. When I unpacked, the bombers did not smell-obvious + in the piggy bank of these cherries. If you decide to walk in them on the mud, I will not please you, the chances of catching the nubbutus you will increase by 70-80%. My loved ones described them in one word-shit. But I'm punk to me. Very cool bots for their price, girls take, will be the most fashionable in the village

A***a
30 Jun 2022

OMG I love this Shoes. you are Mega convenient see exactly as the pictures from and are very suitable for everyday use. I wear it for 2 Months and am still in love with you.

J***z
30 Jun 2022

For the price I think the boots are worth it, especially for when you’re going out or something. They’re pretty chunky platforms and stylish, I really love them. My only problem is that they took so long to arrive with the tracking not being updated. I ordered on November 11th, it took about two months to arrive to New York. Let’s hope these boots are durable, they look like they should hold up for a couple of months or longer.

E***a
30 Jun 2022

I'm happy, but the sizes are not exact, took on a larger size. At me 37, took 38. I decided to do this after reading the comments. Lacing is certainly not an ice. Very light, they are very comfortable, although I myself am not a fan of high shoes, but they are good at balance)) I recommend, but before buying, make sure with the size. Strongly impregnated with paint, socks and floor after them were black paint: //

A***a
30 Jun 2022

Baldeye, but I'm afraid there will be creases TC there is a free place where the heel;-; And they are also tinplate as creak

E***a
30 Jun 2022

The size approached 37... but no one somehow wrote that they sooo much creak... straight as on the snow you go

N***a
30 Jun 2022

Comfortable. They adapt to the foot. The quality of the sole is medium low but the rest looks good

A***r
29 Jun 2022

Took size biger. Shoes are cool.

E***z
29 Jun 2022

Quality is not good

L***r
29 Jun 2022

nice

I***a
28 Jun 2022

Excellent as in the description, 5 +++

A***y
27 Jun 2022

Love these! Super cheap alternative to normal goth shoes and it’s always a nice quality! No matter what I buy this shop always gets delivered first too! Super reliable

O***v
25 Jun 2022

Shoes cool!!! Light, comfortable. .. Waiting was 2 months... But it was worth it. .. The store was constantly in touch... Then he offered me to cancel the order .... And here. .. Come shoes... Many thanks to the seller-I put 5 Stars!!!

B***t
24 Jun 2022

The most beautiful boots i ever seen.

Customer
24 Jun 2022

The shoes are decent and look good! They are also pretty comfortable to walk in! only the laces could be better Quality but over all I am satisfied!

U***r
23 Jun 2022

shipped very fast & fit perfectly!

J***j
23 Jun 2022

little bit heavy but great

N***a
23 Jun 2022

Boots are just bombic, there is a small smell, but I think it will fade after the first socks. Very satisfied

E***r
22 Jun 2022

loooove!!!

A***a
22 Jun 2022

Очень быстрая доставка ) Меньше, чем за 2 недели пришли в постамат , НО очень скрипят ((

J***k
22 Jun 2022

they are very good but unfortunately my feet wont fit as I have wide feet and these are not wide fitting. my daughter now has them and is extremely happy with them

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