[Product Name]: Pet Bed
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Everything is fine))) only the dog is afraid of it!
Perfecto, es muy calientito ❤️❤️❤️❤️
It came quickly. For its money, the lower Blue part is lined with cloth similar to felt, very pleasant to the touch, slightly crumpled during transportation, but the steamer does not work. Cat happy
Satisfied very Furry like in the picture Arrived agile
Best bed ever. I bought a second one because my cats kept fighting over it. One cat likes to sleep with the bed open and the over cat likes it as an igloo . I recommend the bigger size for normal size cats because they like stretching in it. Shipping was very fast.
House-Super! Very neatly made. There is a small smell, but it will fade. I order the second, the largest in size. There is a pillow, a cover can be washed. In the first house, the cat Sphinx sleeps in it constantly. The order came very quickly, much earlier than the promised time. I recommend, buy, you will not regret.
Very good goods, all as in the description, it came very quickly
A great house. one drawback is a strong smell. I hope that I will weathered. Fast shipping to Israel.
Delivery is fast, the house is soft warm, the cat is still watching. Let's see, hope like it
Long waited but satisfied
It smells like... But the cat approved
A wonderful house)) to the store Thank you very much, sent the same day. Ordered 6.01.21, came 21.01.21. Size took "M". "S", I think it will be too small. Took for Spitz. Packed in 2 layers of film. The material is good, the pillow inside is soft, everything is sewn well. I will not say that the strong smell .... exactly the same smell at the train station of toys. (who remembers-will understand) I think in a couple of days will disappear. I'm waiting for a pet to fly.))
кошке понравилось. сразу забралась внутрь.
очень классный домик. но 2 месяца мы его ждали.
Super House! Excellent quality, roomy and comfortable. Cats are happy!
кошке понравилось, спасибо за подарок)
great product. fair price. Highly recommend the store
Just a chic house for a pet!!!! Delivery just under two weeks to Israel. The thing is quality, beautiful. Thank you store. Only five stars!!!!
Я очень довольна вместе с пельмешкой которая сразу же прилегла в кровать. супер быстрая доставка, качественно сделано, есть немного запах.
Everything is super, there is nothing to complain about. Purchase satisfied
The product looks exactly like pictures, good quality. The product come packaged in good. Time delivery long super-arrived after כחודשיים and a half, והיה little island will side store help.
Great stuff. Fast shipping.
nice quality but very strong chemical smell. take notes that the entry is very small (measures in photo in cm). it's very cozy and nice for my dog. fast shipping
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