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Product Details


Shipping & Payment

SHIPPING & DELIVERY

We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

How long does shipping take?

Shipping time varies by location. These are our estimates:
Location*Estimated Shipping Time
United States10-30 Business days
Canada, Europe10-30 Business days
Australia, New Zealand10-30 Business days
Central & South America15-30 Business days
Asia10-20 Business days
Africa15-45 Business days
*This doesn’t include our 2-5 day processing time.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

REFUNDS & RETURNS POLICY

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:

  • If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
  • If you received the wrong item you can request a refund or a reshipment.
  • If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

We do not issue the refund if:

  • Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
  • Your order did not arrive due to exceptional circumstances outside the control of BOWtali (i.e. not cleared by customs, delayed by a natural disaster).
  • Other exceptional circumstances outside the control of https://bowtali.com

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Exchanges

If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.

Customer Reviews
5 (20 reviews)
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M***y
31 Jan 2021

Very nice, nickel size, very good quality, very good speed of delivery, well packaged. I highly recommend these underwear that pleased!!! I will certainly pass other orders by the future

I***a
31 Jan 2021

Sewn neatly. Threads do not stick out. The size is right.

D***a
17 Jan 2021

Delivered to the Republic of Kazakhstan in 6 weeks, the track was not tracked. Landing High, S at 42-44 size. Sewn neatly, the lace is thin.

S***v
13 Jan 2021

It's OK. The size is the same. My wife liked it.

N***k
13 Jan 2021

Approached on OB 98 perfectly, look just sexy, pleasant to the body

A***a
13 Jan 2021

Красивые трусы. Но сильно маломерят. Быстро очень пришли.

N***a
13 Jan 2021

I bought previously the same black ones. The only thing, in reality, the color is slightly more Crimson, not as warm red as in the picture.

S***o
11 Jan 2021

The order came in a month. Packed well. My wife liked it, very satisfied.

Customer
9 Jan 2021

Delivery is fast, but the size is slightly too big, and so all the norms

V***n
5 Jan 2021

Hello. The product corresponds to the description.

A***a
19 Dec 2020

Quickly, efficiently, panties are cute, regret that zamówiłam only one pair.

A***r
19 Dec 2020

Black and turquise pants are really XL size, but blue pants are smaller, not for my size

A***a
15 Dec 2020

At first I thought that huge, but how to put on, everything is fine Village)

K***n
15 Dec 2020

I chose the size L, went perfectly. Happy with your purchase

N***n
2 Dec 2020

Panties are cool, took 3 PCs size L, but turquoise turned out to be huge, it's good that there is someone to give

D***h
6 Nov 2020

I got it late, but it was worth it. The store immediately replied to the question about the delay. Very beautiful, very gentle. I'll still order. Recommend.

J***d
21 Sep 2020

Linen corresponds to the description, looks like in the photo, the size of the size came.

Z***i
5 Sep 2020

Awesome purchase. Even though it shipped quite slowly. Items came in great condition and panties are of great quality! Colour is also true to photos shown. :)

R***r
3 Sep 2020

Отличные трусики,быстрая доставка, я очень довольна, размер соответствует, не маломерки

R***r
27 Aug 2020

Трусики красивые. Качество пошива хорошее. Посмотрим, как поведут себя в носке. С продавцом не общалась, выбирала размер по отзывам. Размер М подошёл на 44-46 русский - объем бедер 93 см, объем талии 73 см. Но думаю, что можно было и S взять, в попе слегка великоваты и хорошо тянутся. В целом довольна. Дошли до Екатеринбурга за 3 недели.

Super hot! Several others have checked this out in the last few hours

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