We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Very nice, nickel size, very good quality, very good speed of delivery, well packaged. I highly recommend these underwear that pleased!!! I will certainly pass other orders by the future
Sewn neatly. Threads do not stick out. The size is right.
Delivered to the Republic of Kazakhstan in 6 weeks, the track was not tracked. Landing High, S at 42-44 size. Sewn neatly, the lace is thin.
It's OK. The size is the same. My wife liked it.
Approached on OB 98 perfectly, look just sexy, pleasant to the body
Красивые трусы. Но сильно маломерят. Быстро очень пришли.
I bought previously the same black ones. The only thing, in reality, the color is slightly more Crimson, not as warm red as in the picture.
The order came in a month. Packed well. My wife liked it, very satisfied.
Delivery is fast, but the size is slightly too big, and so all the norms
Hello. The product corresponds to the description.
Quickly, efficiently, panties are cute, regret that zamówiłam only one pair.
Black and turquise pants are really XL size, but blue pants are smaller, not for my size
At first I thought that huge, but how to put on, everything is fine Village)
I chose the size L, went perfectly. Happy with your purchase
Panties are cool, took 3 PCs size L, but turquoise turned out to be huge, it's good that there is someone to give
I got it late, but it was worth it. The store immediately replied to the question about the delay. Very beautiful, very gentle. I'll still order. Recommend.
Linen corresponds to the description, looks like in the photo, the size of the size came.
Awesome purchase. Even though it shipped quite slowly. Items came in great condition and panties are of great quality! Colour is also true to photos shown. :)
Отличные трусики,быстрая доставка, я очень довольна, размер соответствует, не маломерки
Трусики красивые. Качество пошива хорошее. Посмотрим, как поведут себя в носке. С продавцом не общалась, выбирала размер по отзывам. Размер М подошёл на 44-46 русский - объем бедер 93 см, объем талии 73 см. Но думаю, что можно было и S взять, в попе слегка великоваты и хорошо тянутся. В целом довольна. Дошли до Екатеринбурга за 3 недели.