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Product Details


Shipping & Payment

SHIPPING & DELIVERY

We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

How long does shipping take?

Shipping time varies by location. These are our estimates:
Location*Estimated Shipping Time
United States10-30 Business days
Canada, Europe10-30 Business days
Australia, New Zealand10-30 Business days
Central & South America15-30 Business days
Asia10-20 Business days
Africa15-45 Business days
*This doesn’t include our 2-5 day processing time.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

REFUNDS & RETURNS POLICY

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:

  • If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
  • If you received the wrong item you can request a refund or a reshipment.
  • If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

We do not issue the refund if:

  • Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
  • Your order did not arrive due to exceptional circumstances outside the control of BOWtali (i.e. not cleared by customs, delayed by a natural disaster).
  • Other exceptional circumstances outside the control of https://bowtali.com

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Exchanges

If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.

Customer Reviews
4 (20 reviews)
5 stars
(15)
4 stars
(1)
3 stars
(4)
2 stars
(0)
1 star
(0)
Write a Review
L***a
7 Dec 2020

They're perfect! At 39 European perfectly fit (maybe a little wide but my leg is very narrow)

E***a
6 Dec 2020

The quality is good, everything is smoothly sewn, glued neatly, there were traces of blue marking, but easily removed by a rag, at 23,5 cm took 38, a little more, but maybe the size smaller would be too tight, heavy, packed well, nothing crumpled, delivery 3 weeks to Siberia

Customer
5 Dec 2020

Not the skin, and whether or not split in question .... I took for 1850 rubles, you can find and cheaper... On a broad leg. On the Russian 37 took 38 stores. I liked the appearance. The order arrived in 15 days

H***a
5 Dec 2020

Sneakers are excellent soft comfortable, on the length of the foot 25,2 took 41 sat just look at the leg small, which pleased, lungs. Thank you

A***a
3 Dec 2020

Very much small, size for two exactly. And the quality is good, soft and comfortable. Gave it to the goddaughter.

Customer
3 Dec 2020

I take the second already, with the first lost the size. 40 This is 38 size. excellent, quality, look bomb

S***a
2 Dec 2020

Come quickly. As in the description, one thing, but it looks like my 38 should have taken 40, the thumb rests a little. But let's see how in the sock, maybe stretch. Thanks for the socks as a gift)

M***a
29 Nov 2020

Cute sneakers, I'm a little narrow in the foot

D***a
29 Nov 2020

Everything is just divine guys, the size of the plate converges, the quality is good, comfortable, in general it is necessary to take.

A***e
29 Nov 2020

Correspond to the dimensional grid of the store. Fast shipment.

T***a
27 Nov 2020

Everything is fine))) a little wide on my leg. But not critical. At its 39-40 took 41. In the Butt.

2***r
27 Nov 2020

Sneakers of excellent quality. I liked it very much. I just did not guess with the size. I ordered on the grid of the store, and they are more by 1,5-2 cm. You need to consider this fact when ordering.

T***a
26 Nov 2020

They are really good, but not so much to compete with better shoes. Suitable, if there is no money for normal shoes.

N***a
26 Nov 2020

Good, Very!!! Thank you for the gift

A***a
26 Nov 2020

Very cool, but at 37.5 strongly back-to-back, the thumb rests, I'll try at least once they look like, but with a large probability, I can not wear normally

N***o
26 Nov 2020

Excellent, the third time I order delivery fast.

L***e
26 Nov 2020

Wonderful shoes thank you to the store for a good package and a gift (socks). Everything is whole and clean.

C***z
25 Nov 2020

The slippers are very nice, as in the photo but the measurements are not correct, I would have needed 2 more sizes

A***a
24 Nov 2020

Just gorgeous!!!

M***a
21 Nov 2020

Already the third pair I take! To yourself and both daughters! To the store of Grand Mercy!

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