We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Just a super thing!!
The organizer was ordered as a gift for March 8. When the order was delivered to the Courier, it took a long time while the order arrived to us, on March 16, although it was written that the approximate delivery on March 6.
Super, delivered by courier to the door in 2 days!
The product is just super. A lot of things will fit this box. My wife is crazy. Thanks to the store for such a great product
Everything is super, very comfortable handbag, climbed even more than I planned to put there
The product is excellent, but here with a snake you need very and very carefully
The goods were delivered by IML service from Russia. Worse delivery service I do not know. The package was damaged, and the product itself was damaged. Opened a dispute with the return of money. The store is well done. Immediately contacted, offered to resend the goods. After my request to return the money, immediately returned them. Honest and decent man. I recommend cooperation.
It came very quickly. Good roomy. The store told me everything. Recommend!
Bag super. What I wanted. Delivered super fast. The material is good, the zipper is also OK. I advise!
Everything is good, the description corresponds, but the delivery pumped. Ordered from Russia to Samara it turned out 23 days. The holiday did not have time. Sorry.
The bag was delivered from the warehouse of Russia. delivery week. The courier brought home. Whole and working
Lovely butykeys, compact, comfortable, made neatly. I ordered delivery from Russia, it was only 1 day and the courier is already in my door with the parcel.
This is the fastest shipping! I'm delighted! Quality is wonderful, I recommend to buy!!