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Product Details
Shipping & Payment

SHIPPING & DELIVERY

We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

How long does shipping take?

Shipping time varies by location. These are our estimates:
Location*Estimated Shipping Time
United States10-30 Business days
Canada, Europe10-30 Business days
Australia, New Zealand10-30 Business days
Central & South America15-30 Business days
Asia10-20 Business days
Africa15-45 Business days
*This doesn’t include our 2-5 day processing time.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

REFUNDS & RETURNS POLICY

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:

  • If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
  • If you received the wrong item you can request a refund or a reshipment.
  • If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

We do not issue the refund if:

  • Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
  • Your order did not arrive due to exceptional circumstances outside the control of BOWtali (i.e. not cleared by customs, delayed by a natural disaster).
  • Other exceptional circumstances outside the control of https://bowtali.com

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Exchanges

If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.

Customer Reviews
4.8 (31 reviews)
5 stars
(29)
4 stars
(1)
3 stars
(1)
2 stars
(0)
1 star
(0)
Write a Review
T***v
10 Apr 2021

Thank you very much! Price, quality at level

R***n
9 Apr 2021

A little like jeans

R***r
8 Apr 2021

Everything is clear and the exact size came to respect the store!

R***n
6 Apr 2021

Long went and so jacket class thank you very much store

D***e
5 Apr 2021

Product as described. Following size details as regards size store advised a size which fits really well. Good product. Only niggle is the bright white writing on the back abd sleave. Um

R***m
3 Apr 2021

Received

T***s
1 Apr 2021

Amazing quality. 3rd purchase from this awesome store

J***t
1 Apr 2021

thanks, A+

R***r
31 Mar 2021

Everything is fine color no White Other came light brown or dark beige. The size exactly approached. I'm happy maybe and it's good that not White came.

V***n
30 Mar 2021

The parcel came can say in time, the right of sending was long I got to the Chinese New Year. The rest are all well, the ability to grow 176 cm. And weight 70 kg. Took XXL came normally. Seller more thank you! You can make it order, track is tracked.

L***
29 Mar 2021

Arrived fast, very good quality.

E***e
29 Mar 2021

They are comfortable I recommend the store

G***r
29 Mar 2021

very good!

M***m
29 Mar 2021

I really like this product.

L***m
29 Mar 2021

I absolutely love it.

G***k
5 Dec 2020

A good jacket, not yet measured. Quality is super. The parcel was almost a month.

A***v
5 Dec 2020

Delivery 24 days. Track was tracked all over. The material is not jeans, for autumn, the beginning of winter. The picture looks better. On height 178 and weight 78 (without the abdomen) came up normally, the sleeves are not short, the length of the jacket could be shorter and the width already. Not tight, you can put on a thick sweater. who will have a stomach normally. Took for 2523. In principle, not bad, but the second time would definitely not take.

0***r
30 Nov 2020

The product corresponds to the description, the Russian size 54 came up perfectly, you can still dress a jacket. There is no fur in the sleeves

N***r
22 Nov 2020

If I get there and I like the quality but how bad they have q don't warn when they leave the packages and anyone you can take them

B***m
21 Nov 2020

Excellent jacket

V***v
20 Nov 2020

The jacket came during. Size in size. Very pleased. 6XL at 54 Russian.

V***v
14 Nov 2020

Thank you store goods good delivery fast seller recommend.

N***A
13 Nov 2020

Delivery in 3 weeks for home, so zamieścili Sie in time. Size 4 X XL fits perfectly at 185 cm and 88 kg. Recommend

A***k
8 Nov 2020

Per height 173 cm, weight 75 kg, shoulder width 47 cm and chest girth 107 cm took the size 2XL, pre-consulted with the store. The seller replied, though not immediately, but two days later. The parcel was received, the size approached, the quality corresponds to the description. The jacket is warm, thank you to the seller!

R***r
5 Nov 2020

Corresponds to the description, the fur is soft. Thank you store. Recommend.

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31 Reviews
30-56 Days
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