We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Shipping incredibly quickly came four key Day sitting body feeling is one way to many areas Chunky harness cushion sensitivity good Koyo
Free superfast, all perfect
It came, good condition, the gel is quickly cooled, it is cold for a long time, there is a ventilation hole, a comfortable feeling, comfortable, facilitates a long time
доставили за 6 дней , очень быстро , продавец общительный , заслуженные 5 звезд. рекомендую к покупке.
A quality thing can be taken, the store is good for everyone I advise this seller!!!
Delivery to Norilsk for 3 weeks. Fully corresponds to the description.
very comfortable, i liked the bottom sticky surface it keeps it from slipping, the gel layer is a good addition as well
Thank you so much ...good product and excellent store and..I really recommend the seller and the store
Quality product, fully corresponds to the description. Gel, non-slip surface on opposite side, lightning and even a handle for carrying-everything is in stock and everything works. Withstands weight> 100. Definitely recommend the product and the store.
Has reached in a couple of weeks, in use has not yet been, on the first appearance everything is OK
Best thing for those who suffer from headaches in column. To pass the ice Bahia you not feel, is perfect! Brazilian me understand!
It is very comfortable and the non-slip of the bottom adjusts it well to the seat without moving. The case is of good quality and the gel sheet is also good. I wish I had a bigger size to choose it, but maybe it's my fault. Lol
Delivery 27 days. All as described. Good qulity.
Excellent quality. You can wash the cover and it has a non-skid surface so it keeps the position
Pillow just super, took for a car seat (in the case has not yet tried)
Valid stuff. I got waht I ordered, the item description is accurate.
Pillow тяжёленькая and dense. Gel in stock, "Memory of the form" is also not lying. Mom liked it)
True memory foam, and one side has non slippery surface which is nice. Thanks
Very good, at first it feels kind of hard but that helps