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We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world
Arrange your return for a full refund, we've got you covered with our full Buyer protection
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Bag straight fire. What you need for training for a child
A normal bag, not very roomy, but enough for sports. Strap fastening over the shoulder is not credible, but time will show.
Good bag. Do not put much on this. Training for her is the most it
Merci
Product is smaller than i expected from pictures and has very strong smell. Hopefully smell will disappear by time.
The bag is cool, looks pretty durable
At first glance excellent) the handles of Alya backpack are not removed and as a backpack it is not very, but it does not bother me much. Quality all need time to check. I will add in a couple of months.
Second time I buy this bag (to make a gift). It is compact and practical, with plenty of pockets, including the independent shoe compartment. The delivery was mega mega long... Chinese New Year and virus behind...
Good bag
Quality standards. Let's see how it will be in operation
Very high quality, moisture-proof material, very beautiful, no shoulder strap
Good bag as in the photo, the producer sociable
The quality is excellent. Fast shipping.
Everything is fine
In the photo, the color is red with black, in reality came red with gray, not even dark gray, but usually gray. And the smell of course at the autopsy was strong. While living on the balcony, ventilates. Lightning is weak. I bought a fighter for 10 years, there is a suggestion that he will destroy them quickly!
Everything is fine, roomy, stylish, in the compartment for shoes placed sneakers 45 sizes)
There was a bag for a long 2.5 months (in connection with coronovirus), but came! Expectations meet
Very cool... But stinks...) I hope it disappears...
There are no pockets for small things. Lightning disperse immediately. Small, flimsy, moving away. Although not yet exploited. I do not know how to use it with this quality.
Great product, reached agreement with my expectations super point, can buy without fear, very worth!
I never got there but I got my money back
Excellent product, as seen in propaganda, very good material, quality. He arrived soon in Mexico, 19 days.
Excellent, roomy backpack/bag, the seams are good, the material is durable. Recommend
Bag-Super! Quality at altitude! Delivery month.
Practical bag full of pockets and handles for the Wear by hand or on the back. Good quality of materials.