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Product Details

 

Shipping & Payment

SHIPPING & DELIVERY

We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

How long does shipping take?

Shipping time varies by location. These are our estimates:
Location*Estimated Shipping Time
United States10-30 Business days
Canada, Europe10-30 Business days
Australia, New Zealand10-30 Business days
Central & South America15-30 Business days
Asia10-20 Business days
Africa15-45 Business days
*This doesn’t include our 2-5 day processing time.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

REFUNDS & RETURNS POLICY

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:

  • If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
  • If you received the wrong item you can request a refund or a reshipment.
  • If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

We do not issue the refund if:

  • Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
  • Your order did not arrive due to exceptional circumstances outside the control of BOWtali (i.e. not cleared by customs, delayed by a natural disaster).
  • Other exceptional circumstances outside the control of https://bowtali.com

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Exchanges

If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.

Customer Reviews
4.7 (35 reviews)
5 stars
(31)
4 stars
(2)
3 stars
(2)
2 stars
(0)
1 star
(0)
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K***r
9 Apr 2021

Bag straight fire. What you need for training for a child

R***m
9 Apr 2021

A normal bag, not very roomy, but enough for sports. Strap fastening over the shoulder is not credible, but time will show.

A***n
8 Apr 2021

Good bag. Do not put much on this. Training for her is the most it

S***e
8 Apr 2021

Merci

Customer
8 Apr 2021

Product is smaller than i expected from pictures and has very strong smell. Hopefully smell will disappear by time.

S***j
8 Apr 2021

The bag is cool, looks pretty durable

I***o
7 Apr 2021

At first glance excellent) the handles of Alya backpack are not removed and as a backpack it is not very, but it does not bother me much. Quality all need time to check. I will add in a couple of months.

J***F
6 Apr 2021

Second time I buy this bag (to make a gift). It is compact and practical, with plenty of pockets, including the independent shoe compartment. The delivery was mega mega long... Chinese New Year and virus behind...

A***n
5 Apr 2021

Good bag

O***h
3 Apr 2021

Quality standards. Let's see how it will be in operation

D***v
3 Apr 2021

Very high quality, moisture-proof material, very beautiful, no shoulder strap

S***v
1 Apr 2021

Good bag as in the photo, the producer sociable

R***v
1 Apr 2021

The quality is excellent. Fast shipping.

V***v
30 Mar 2021

Everything is fine

B***b
30 Mar 2021

In the photo, the color is red with black, in reality came red with gray, not even dark gray, but usually gray. And the smell of course at the autopsy was strong. While living on the balcony, ventilates. Lightning is weak. I bought a fighter for 10 years, there is a suggestion that he will destroy them quickly!

Customer
30 Mar 2021

Everything is fine, roomy, stylish, in the compartment for shoes placed sneakers 45 sizes)

B***r
30 Mar 2021

There was a bag for a long 2.5 months (in connection with coronovirus), but came! Expectations meet

G***v
29 Mar 2021

Very cool... But stinks...) I hope it disappears...

Customer
29 Mar 2021

There are no pockets for small things. Lightning disperse immediately. Small, flimsy, moving away. Although not yet exploited. I do not know how to use it with this quality.

V***r
7 Dec 2020

Great product, reached agreement with my expectations super point, can buy without fear, very worth!

M***s
3 Dec 2020

I never got there but I got my money back

V***z
3 Dec 2020

Excellent product, as seen in propaganda, very good material, quality. He arrived soon in Mexico, 19 days.

V***v
2 Dec 2020

Excellent, roomy backpack/bag, the seams are good, the material is durable. Recommend

A***n
1 Dec 2020

Bag-Super! Quality at altitude! Delivery month.

F***S
27 Nov 2020

Practical bag full of pockets and handles for the Wear by hand or on the back. Good quality of materials.

1 2
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