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Product Details


Shipping & Payment

SHIPPING & DELIVERY

We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

How long does shipping take?

Shipping time varies by location. These are our estimates:
Location*Estimated Shipping Time
United States10-30 Business days
Canada, Europe10-30 Business days
Australia, New Zealand10-30 Business days
Central & South America15-30 Business days
Asia10-20 Business days
Africa15-45 Business days
*This doesn’t include our 2-5 day processing time.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

REFUNDS & RETURNS POLICY

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:

  • If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
  • If you received the wrong item you can request a refund or a reshipment.
  • If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

We do not issue the refund if:

  • Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
  • Your order did not arrive due to exceptional circumstances outside the control of BOWtali (i.e. not cleared by customs, delayed by a natural disaster).
  • Other exceptional circumstances outside the control of https://bowtali.com

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Exchanges

If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.

Customer Reviews
4.9 (34 reviews)
5 stars
(29)
4 stars
(4)
3 stars
(1)
2 stars
(0)
1 star
(0)
Write a Review
V***a
16 Apr 2021

In the photo, the bag looks more voluminous than in reality.

Customer
15 Apr 2021

yes

K***n
15 Apr 2021

The quality is excellent

C***a
15 Apr 2021

ARRIVED ON 2 WEEK. It is AS PICTURED. THE ONLY THING WRONG It is THAT CAME WITH A MANUFACTURING DEFECT. YOU CAN SEE THE LAST PICTURE WHICH LACKS A GRIP! BUT WELL DONOT NOTE VERY MUCH!

A***c
14 Apr 2021

i love it soo much. thank u for this bag

Customer
14 Apr 2021

A little crooked sewn, and mine did not have one fixing shit on the strap. You can use, cheaper than the original once in five, convenient, the fabric is like normal. Walked for a long time

N***i
14 Apr 2021

Everything came quickly and efficiently

K***w
12 Apr 2021

Well received

A***r
11 Apr 2021

Top!

Customer
10 Apr 2021

Free slowish lasted two months to arrive

P***p
9 Apr 2021

Perfect iwal k in the image I recommend fast shipping

A***a
8 Apr 2021

The thing is cool!!! It is worth taking. Before UFA less than a month shipping

A***a
8 Apr 2021

Sooo long (exactly 2 months passed)

P***a
8 Apr 2021

Class!!!

M***v
7 Apr 2021

Everything is super very much

F***r
6 Apr 2021

just like the picture! great item

Customer
6 Apr 2021

Perfecto

Customer
4 Apr 2021

Very satisfied! Bag fire!

Customer
17 Nov 2020

good quality

Customer
6 Nov 2020

Just like in the picture! Good material and shipping very fast

F***v
31 Oct 2020

Not what was expected. so-so, the quality is triple.

A***v
13 Oct 2020

In general, a normal thing. In places, the threads stick out, but I think it's not such a big problem. This is fix

R***r
4 Oct 2020

Everything has come, the quality is fire, I advise

C***N
30 Sep 2020

Faithful to the description nothing to complain about

F***r
20 Sep 2020

Arrive very quickly perfect

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