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Product Details


Shipping & Payment

SHIPPING & DELIVERY

We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

How long does shipping take?

Shipping time varies by location. These are our estimates:
Location*Estimated Shipping Time
United States10-30 Business days
Canada, Europe10-30 Business days
Australia, New Zealand10-30 Business days
Central & South America15-30 Business days
Asia10-20 Business days
Africa15-45 Business days
*This doesn’t include our 2-5 day processing time.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

REFUNDS & RETURNS POLICY

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:

  • If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
  • If you received the wrong item you can request a refund or a reshipment.
  • If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

We do not issue the refund if:

  • Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
  • Your order did not arrive due to exceptional circumstances outside the control of BOWtali (i.e. not cleared by customs, delayed by a natural disaster).
  • Other exceptional circumstances outside the control of https://bowtali.com

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Exchanges

If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.

Customer Reviews
5 (20 reviews)
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(20)
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N***t
3 Jan 2021

Designer cool thank you. I am not the first rapz buy all good

I***a
30 Dec 2020

Looks very nice.

E***a
25 Dec 2020

прикольный.. только малюсенький. но за такие деньги....

D***O
22 Dec 2020

Very fast delivery, well done!!! I have not collected yet, but it looks neat.

S***s
4 Dec 2020

Thank you Russian Post for the broken parcel and to the store for good packaging

Customer
1 Dec 2020

The sailboat is very beautiful, the child himself managed to collect everything, only some details were badly attached, it is better to glue.

N***d
30 Nov 2020

Took a bit longer to receive by post. However, its a very good one. I have already made the ship. Its a small one but looks beautiful. I would recommend new customer, when detaching the parts from the board, be extra careful, do not hurry.

A***n
28 Nov 2020

Very good designer. The details are cut well, the plywood is not relaxed. A little scary sails to install. The drawback-a few details had to be adjusted by nahfield.

D***n
24 Nov 2020

Slow shipping but quality is ok

M***a
16 Nov 2020

I took it for a gift for the new year, everything is fine, but I thought it would be more. Here is the photo and remote control from TV for size representation.

M***m
11 Nov 2020

Mooi

R***r
6 Nov 2020

Got not yet collected! When I collect the lay out in my host 1izb _ Korea

M***o
3 Nov 2020

it took forever to get to me, much later than any other product i ordered from china. but the product itself seems nice.

J***r
3 Nov 2020

Three good

Z***z
19 Oct 2020

In the photo of course it looks bigger but still many thanks to the grandson will be satisfied

A***v
2 Oct 2020

It turned out a small beautiful ship some details are sewn with glue to better hold.

V***m
30 Sep 2020

Received puzzle in good condition. buying as gifts .

S***e
28 Sep 2020

All look great. I'm very happy with this purchase!

A***h
12 Sep 2020

better than expected. fragile parts, but possible to do without braking them.

M***g
7 Sep 2020

Exactly as described. Good quality and fun to build.

Laser Cutting DIY Sailing Ship Train Airplane 3D Wooden Puzzle Toy Assembly Model Kits For Children

20 Reviews
30-56 Days
Selling fast: get yours before it’s gone!
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