We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The parcel was 13 days-the order was made from Russia, drove from Moscow, for two weeks could easily arrive from China! When from Moscow to Arkhangelsk-day by train, where I was coughing-unknown!!! I already had the initial stage of panic))) the bag is beyond praise! Beauty is incredible, quality is amazing! -even my husband appreciated, and he is a bully!))) the whole bag is made of natural material, even the belt is made of genuine leather, it smells awesome (I love the smell of genuine leather!)!!! The handles are very comfortable in the hand, afraid that they will be thick! We have such a bag worth 5 pieces, if not more! Very satisfied! Thank you very much to the store for the excellent product, I recommend to everyone, there is no better quality of the product!!)))
09.03 ordered, 13.03 brought a courier to the house in Belgorod, a good bag with natural suede, the reverse side of leatherette, odorless, the seams are even, the accessories are quality, volume, many pockets and two departments
Chic bag, fast delivery. I am very happy with the purchase. Color and size correspond to the product description. Quite roomy, many pockets inside. Lining is good, does not rustle. Looks stylish. Definitely recommend!
Good quality bag. Do not stick, but the color does not match the photo. The photo is brighter, in life is not so, Burgundy dim. But it looks good. The size is good, like that many pockets, inside, outside. Two compartments. Neatly packed in a bag, not wrinkled.
Handbag full of delight, packed was excellent. Everything is super.
Opened a dispute, today I received a handbag. Super quality. Thank you.
Bag chic!!! I advise everyone!
The bag itself is chic, but there are small shortcomings in quality. In some places suede is rubbed and there are small cuts, but this is almost invisible. But still its money is worth it. I will wear it with pleasure. Seller thanks!
The bag smelled of mold after the autopsy.
Great bag. Lots of pockets. Delivery is very fast. Ordered on Friday, received next week on Tuesday. Delivery to Mo. Brought home-sdek
Very nice and good quality bag.
Thank you!!! Bag Super!!! I recommend
I order a second time. Black bag for a year. Now Maroon. Quality is good. Satisfied
Quality is beyond praise. Color, size, fully match, all as pictures. Good packaging from the manufacturer. The store put a small handkerchief as a gift. Bought on the advice of friends who already bought in this store. Very pleased with the successful purchase. The seller sent the order immediately. Sdek delivered to the house. Hasty may not worry, even when ordering from a warehouse in the Russian Federation, but it is as usual, with similar orders.
Thank you!!! 5 +++++++.
Delivery-about 3 weeks (fell on New Year holidays), the track was tracked. The bag came in a proprietary zip-bag, all the metal elements were wrapped with paper. As a gift put a small satin handkerchief, also included recommendations for the care of suede. I liked the bag. The color is slightly different from the photo, lighter and, as it seemed to me, has a crimson shade. On my There is a small defect-3 scratches on the coating. Lining is normal, not of stuffy thin polyester, quite good. In general, it was executed qualitatively. In the hand to wear comfortably, the handles lie well, I did not seem too thick.
Good morning, I'm very happy. Thank you. From Sousa Liliana.