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Shipping & Payment

SHIPPING & DELIVERY

We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

How long does shipping take?

Shipping time varies by location. These are our estimates:
Location*Estimated Shipping Time
United States10-30 Business days
Canada, Europe10-30 Business days
Australia, New Zealand10-30 Business days
Central & South America15-30 Business days
Asia10-20 Business days
Africa15-45 Business days
*This doesn’t include our 2-5 day processing time.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

REFUNDS & RETURNS POLICY

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:

  • If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
  • If you received the wrong item you can request a refund or a reshipment.
  • If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

We do not issue the refund if:

  • Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
  • Your order did not arrive due to exceptional circumstances outside the control of BOWtali (i.e. not cleared by customs, delayed by a natural disaster).
  • Other exceptional circumstances outside the control of https://bowtali.com

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Exchanges

If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.

Customer Reviews
4.5 (31 reviews)
5 stars
(25)
4 stars
(3)
3 stars
(3)
2 stars
(0)
1 star
(0)
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I***a
2 Jul 2022

UMA boa, alta-qualidade saco, um belo borgonha cor saturada. Veio super rapidamente, 10 dias antes de Samara. Mas, é claro, não couro genuíno, como prometido.

2***r
2 Jul 2022

Quando você usa o "de couro real" filtro, você começa realmente de couro falso. Para o preço QUE EU underderstand mas ainda é propaganda enganosa.

Customer
2 Jul 2022

UM bom saco, sem qualquer cheiro estranho. Forro rustles, mas EU precisava de um volume de saco para o trabalho, de modo que este fato não é crítica. Vendedor colocar a faixa do cabelo elástico☺& Middot;

R***r
1 Jul 2022

The bag is wonderful, everything corresponds to the description, soft, comfortable! Came to Siberia for a month.

M***o
30 Jun 2022

23 entrega três dias. Bom saco, mulher é feliz.

A***d
30 Jun 2022

EU gostei do saco.

R***r
30 Jun 2022

Thank you exceeded my expectations

F***d
30 Jun 2022

Delivery is fast. I liked the bag. Quality, looks expensive. Thank you.

A***r
30 Jun 2022

EU comprei os bens em Tmall. E isso significa que as mercadorias deveriam ter sido enviados a partir de um armazém na Rússia. Você! Enviado da China. EU comprei 4 26 em Vladivostok em Novembro. E isso seria um presente de aniversário. Agora sobre o próprio saco. O material é crocante. Sua pele é muito longe. O saco foi menor do que nas fotos. Não se esqueça de especificar as dimensões. Há vários bolsos para dentro. Bolso para um smartphone bem, oh-muito pequena. Como se costurado sob o tamanho de um telefone regular. Smartphones bem, nem é colocado. E se você colocar no segundo bolso, o saco não fecha.

V***a
30 Jun 2022

Wonderful handbag, quality, accessories, lining, all at a good level. Given the value in the area of 1500 it was better not. Thank you store, very prompt delivery.

V***v
30 Jun 2022

Qualitatively, but not leather, either pressing or leatherette.

E***r
29 Jun 2022

Artigo em perfeitas condições. Ele enviou rápido. Good follow-up. EU não tem que entrar em contato com o vendedor.

Customer
29 Jun 2022

Está tudo bem. O saco é feliz.

K***a
28 Jun 2022

A good bag made of soft leatherette. Quite roomy, the color corresponds. I recommend

R***r
28 Jun 2022

Bag is happy. Sewing neat, all the lines are even, the accessories are quality in silver color. The length of the short handles allows you to carry the bag on your shoulder.

S***r
27 Jun 2022

Está tudo bem. 20 entrega três dias. EU gosto do saco. Muito espaçoso. Macio. EU pedi a segunda irmã. É verdade, ele tornou-se mais caro. EU uso o meu próprio metade de um ano, como novo. Muito obrigado para o vendedor. EU recomendo a compra.

J***a
26 Jun 2022

Excellent bag, all as in the description and in the picture. Fast shipping

V***d
26 Jun 2022

Came quickly, the quality is super. Packing on conscience. I advise you.

A***n
25 Jun 2022

Bens excelente, excelente vendedor, entrega rápida! Todo mundo está muito satisfeito

9***r
25 Jun 2022

Boa tarde! O saco é delicioso! Obrigado!

N***a
25 Jun 2022

Thank you! It came quickly, the bag is good, nice leather deputy, big) I advise) I bought my mother, I will add a review how she will start to wear it.

Customer
25 Jun 2022

OK

A***n
24 Jun 2022

To Moscow came quickly in 17 days. Good product. Thank you for the surprise!

J***r
22 Jun 2022

Artigo recebido em condição gd, bem embalado, Vy satisfeito n encontrou uma pequena fita de cabelo. Tks vendedor.

R***r
22 Jun 2022

O olhar de o saco de aparência bonita, muitos bolsos. Não é de couro natural. Se até mesmo a pele, então não é a melhor qualidade e muito fina para o toque.

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