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We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world
Arrange your return for a full refund, we've got you covered with our full Buyer protection
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Product is very genuine and beautiful .
It's fine. The color is slightly different.
The bag pleased. A beautiful shade of blue. No smell. The product corresponds to the description. The parcel came for less than a month.
Excellent bag, for 1000 rubles not worse than those on the market for 2000-3000
it's a cute bag ❤
perfect
I really liked the bag. The color in reality is brighter.
Neni it zluta but hneda. Myslela js3m, stainless jsem se spletla and objednala Jeste jednou. Opet HNEDA:-D
The color is not the same as the photo
The bag is not bad, roomy. The only negative is the sharp smell.
The goods correspond to the description. It was delivered before the deadline.
The color is absolutely not the same.
Although the photo looked a little wrong, but the bag is good. Medium size, the most it is for work. Looks good, Universal black color. Soft, good quality. There is a small smell, but I think to weathered. Ordered 03.09, order came 18.09. Five. Very fast delivery. Track tracked.
The goods came to Sochi in three weeks. Everything corresponds to the photo. There's a slight smell. The store put a red thread with a heart as a gift.
Very Very Slow Shipping
It's excessively bright.
A good bag, roomy. Sewn neatly. Lining of dense fabric. Thank you)
Delivered in 5 days. Quality matches.
Super beau
Beautiful but small and with different design photo
It's brighter than it looks more plasticised
I liked it, I recommend
Asked the store to pack the bag well (I was hoping that inside put the inflated package to keep the bag shape), but the seller did not answer, eventually came all flat, the whole bag crumpled, I had to fill it with paper myself, so as to align it. And dermantin was thin, thought it would be thicker. But if all this was, then at the price of the bag corresponds. Delivery is fast, home brought by a courier.
Good qulity. Delivery fast to the five. Has come
Thank you very much am satisfied with my order.