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Product Details

Shipping & Payment

SHIPPING & DELIVERY

We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

How long does shipping take?

Shipping time varies by location. These are our estimates:
Location*Estimated Shipping Time
United States10-30 Business days
Canada, Europe10-30 Business days
Australia, New Zealand10-30 Business days
Central & South America15-30 Business days
Asia10-20 Business days
Africa15-45 Business days
*This doesn’t include our 2-5 day processing time.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

REFUNDS & RETURNS POLICY

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:

  • If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
  • If you received the wrong item you can request a refund or a reshipment.
  • If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

We do not issue the refund if:

  • Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
  • Your order did not arrive due to exceptional circumstances outside the control of BOWtali (i.e. not cleared by customs, delayed by a natural disaster).
  • Other exceptional circumstances outside the control of https://bowtali.com

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Exchanges

If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.

Customer Reviews
4.8 (29 reviews)
5 stars
(25)
4 stars
(3)
3 stars
(1)
2 stars
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1 star
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F***r
29 Jun 2022

top

R***r
29 Jun 2022

Bag Super!

G***i
28 Jun 2022

During transportation, the package was opened, probably then burst a large package with air (that would not lose the bag shape) came as if the tank was unfold on it. As a gift, the store put a hair band for this thank you. The bag matches the photo. Tracked. I recommend.

A***A
28 Jun 2022

Bag smells, lining, literally, paper and thin, and so, the bag is not bad

Customer
27 Jun 2022

Thanks

E***a
27 Jun 2022

The bag can be seen that leatherette, there is a small smell. For young people, it will. Uncomfortable fastening of a long handle, there are no individual loops! This is visible in the last photo in the description. I'll leave it, but without delight. I did not communicate with the store.

E***u
26 Jun 2022

Ordered the parcel on November 8 came November 28 La fully tracked,, I'm happy with the purchase, but there is a small minus she thought it would be smaller, still get ready that it will be very much crumpled inside the store do not put anything to keep the form

U***r
25 Jun 2022

love it best bag i had off here defo be getting more colours x

M***n
25 Jun 2022

Stunning!

E***a
24 Jun 2022

The bag is excellent, came perfectly even and not crumpled, inside was the packing with air. Sealed in a bag with a puffy. Bought for 1104, in the Sverdlovsk region it was about a month

C***h
23 Jun 2022

Identical to the photo Thank you store

Customer
23 Jun 2022

Super fast shipping. excellent quality. thanks store!!!!

E***a
23 Jun 2022

Bag cool advise everyone

Y***t
23 Jun 2022

super fast at home. happy

N***e
22 Jun 2022

Perfect , looks like in the picture, fast shipping, recomend

Y***a
22 Jun 2022

Quality is not very much, it seems to me quickly come to disrepair

Z***a
21 Jun 2022

Chic bag!

N***a
21 Jun 2022

Came in time for a month to Penza. the smell of the bag is terrible. sent to the balcony to ventilate. the first time such a smelly came to me from China. the store put two rubber bands and a hairpin as a bonus. trifle as they say, but nice. the quality of leatherette... for me is rude. I ordered not for myself. the hostess liked everything)). so if you are not afraid of stinking, then order boldly! 5 Stars!!

J***j
21 Jun 2022

She's gorgeous! What I wanted!

F***n
20 Jun 2022

Very cool bag) I'm happy))

M***z
20 Jun 2022

The bag is very nice, I was surprised that in the pictures you don't see the glitter you wear and that makes it even prettier.. Very well wrapped. Very happy.

U***r
20 Jun 2022

The bag was sent on the day of the order, came quickly, the quality is good. I am very pleased, I recommend.

O***
20 Jun 2022

In the photo, the bag looks more elegant, in reality it looks more voluminous and more

N***a
20 Jun 2022

Bag really liked, delivery after four days to the apartment, packed just super. .. Many thanks to the store))

I***a
19 Jun 2022

The bag is good, everything is neatly stitched, very roomy, you can take a container with lunch for work and a cosmetic bag will still come in. there is an inside compartment for the phone, the strap is fastened over the shoulder. the store put as a gift a handkerchief to the bag, suitable for tone. thank you very much!! The bag brought the courier home in 8 days (from 28.12. 19 to 05.01.20), the order was delivered from Russia. packed all in several packages, inside the package with air. the bag did not deceive my expectations, the seller recommend!

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