SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location | *Estimated Shipping Time |
---|
United States | 10-30 Business days |
Canada, Europe | 10-30 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
*This doesn’t include our 2-5 day processing time.Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of BOWtali (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://bowtali.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Dank u voor de prachtige product. Het zou beter zijn geweest als er een handleiding.
Product als de ad. Aangekomen snelle, in 20 dagen
Op het eerste gezicht, alles is goed. Start, werk, beschrijving overeen, kijk goed. De band is alleen gezond genoeg en niet verstelbare en de knoppen zijn butaforia (het zou beter niet te doen ze op alle). Hoe zullen we blijven werken. Levering is heel snel, verpakt zonder een doos gewoon verpakt in een navel, maar kreeg hele
Très belle
Volgens de beschrijving van het item, de zending binnen de geschatte tijd.
Snel)) besteld voor de tweede keer. De eerste, drie jaar later, grote werken. Maar ze ongeluk viel op de ogen van het kind en alle.... Michanism is prima, de rest is pipees. Zal donor
Horloge is OK, verzending en levering is snel. Verkoper aanbevelen.
EH ORTA SINIF
Механические, слабый ремешок
kısa zamanda geldi. hoşuma gitti teşekürler aliexper
Часы я бы сказал отличные но нет бежит время за два дня набижало на три минуты! А так часы очень хорошие отлично лежат на руке!
Kiev bereikt zeer snel (10 of 11 dagen). Verpakt horloge goede, luxe horloge op budget prijs, en de prijs is de minste van alle aanbiedingen (de rest van ONS $20 En dat ongeveer 15). IK al hebben hetzelfde horloge in de gele case (kijk meer chic dan in zwart, maar er zijn geel pijlen op een gele achtergrond zijn niet zichtbaar). Hier, het contrast van de shooter met de achtergrond van de case is normaal, dus IK raden dit model.
Хорошие, работают, но не совсем понравилсЯ ремешок
Описание точное приходят без коробки но упакованы хорошо.Быстрая доставка,продавца рекомендую.
приехали ровно за месяц, учитывая что я живу в далёкой деревне. Часы выглядят супер, даже лучше ожидаемого!
Alle OK bestelling