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Product Details

Shipping & Payment

SHIPPING & DELIVERY

We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

How long does shipping take?

Shipping time varies by location. These are our estimates:
Location*Estimated Shipping Time
United States10-30 Business days
Canada, Europe10-30 Business days
Australia, New Zealand10-30 Business days
Central & South America15-30 Business days
Asia10-20 Business days
Africa15-45 Business days
*This doesn’t include our 2-5 day processing time.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

REFUNDS & RETURNS POLICY

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:

  • If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
  • If you received the wrong item you can request a refund or a reshipment.
  • If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

We do not issue the refund if:

  • Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
  • Your order did not arrive due to exceptional circumstances outside the control of BOWtali (i.e. not cleared by customs, delayed by a natural disaster).
  • Other exceptional circumstances outside the control of https://bowtali.com

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Exchanges

If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.

Customer Reviews
5 (53 reviews)
5 stars
(51)
4 stars
(2)
3 stars
(0)
2 stars
(0)
1 star
(0)
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Customer
10 Apr 2021

Everything is fine, the quality is very good. Fast delivery all right, good quality. Fast delivery. Excellent store! I recommend!

I***v
10 Apr 2021

The bag liked, comfortable, fit 10.1 "tablet with a cover, poverbank and external hard drive, also on trifles-wires and charging. Upset the USB cable, through it tablet and smartphone do not charge, T K. It is able to transfer only 0.5 amps, which for modern technology is not enough, 1 Amp already drags the voltage and leaves the permissible framework.

Y***h
10 Apr 2021

Also above expectations. The order came from Russia quickly, 10-12 days. Got all the documents, tablet, phone, office. And there's still room left. At the same time, everything looks compact. Fabric, seams-everything is fine.

S***v
10 Apr 2021

Delivery to Seversk about a month. The product is very good quality, I recommend.

D***d
10 Apr 2021

Great bag. Quality at altitude.

R***r
9 Apr 2021

The quality is excellent. The only negative size, the picture looks more.

G***.
9 Apr 2021

Excellent Product, store recommend. But IML shipping is just bottom. Deliver home only on working days, home from 10 to 15. We have unemployment in the country and everyone is sitting at home and waiting for a courier from IML. In general, change this delivery to a more cooperative.

A***e
8 Apr 2021

Backpack great. All OK.

F***v
8 Apr 2021

The bag is very nice, very good quality. Super!

A***r
8 Apr 2021

parfait

Customer
7 Apr 2021

It's a quality product. The seams are perfect, the zippers are good, the material is tough. Just like in the photo, the measurements are correct. He obviously arrives crushed and seems to have little space, but after using it, it's recovering its original form and increasing space. He arrived earlier than expected. My post office didn't warn me, but the package tracking system did, I recommend checking it daily, it's a very reliable system. The store communicates. Totally recommended.

A***a
5 Apr 2021

Excellent backpack, thank you!!!

D***v
4 Apr 2021

Thank you! It's fast. Clear. Right in the hands. Through IML I recommend the store and the product. 5 *****

N***v
2 Apr 2021

All Super Second order

E***a
2 Apr 2021

Delivered in 10 days, very fast! Quality thing.

O***a
31 Mar 2021

Regarding the discretion and the store was very efficient product photos as corresponds perfectly… Missed only gift seller. THE product came very fast well packed no problem… the ferry has a sensational quality amazing aprovadíssimo… I am very happy and satisfied with purchase. Thank the seller. Definitely buy again!!! Super recommend. Super Premium.

V***v
31 Mar 2021

The order came in principle quickly. Due to the increased "vacation" with the shipment there were some problems, but the store decided everything, thank him. The bag is cool, very good quality, no thread and so on, well done. Not enough, but for everyday use the most it.

Customer
31 Mar 2021

Quality is good, went more than a month.

V***v
29 Mar 2021

Quality at altitude. Delivery by Courier

D***n
28 Mar 2021

Nice backpack. The stitch is even, the accessories are not bad, the threads do not stick out. No smell. Roomy.

M***e
6 Dec 2020

Super nice. Very satisfactory appearance. Thank you after a long waiting period

A***v
3 Dec 2020

Quality as always on top. Delivery is fast, literally in a week.

P***u
3 Dec 2020

Bag class is worth its money!

O***e
26 Nov 2020

Good!

L***n
10 Nov 2020

Done qualitatively. All the seams are perfect. Does not stick out any thread. Locks (zippers) are good, easy to open and close. The outer surface is rubberized, there are no traces when exposed. There was a new part-a hook for better phone retention.

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