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We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world
Arrange your return for a full refund, we've got you covered with our full Buyer protection
Buy with confidence using the world’s most popular and secure payment methods
Everything is fine, the quality is very good. Fast delivery all right, good quality. Fast delivery. Excellent store! I recommend!
The bag liked, comfortable, fit 10.1 "tablet with a cover, poverbank and external hard drive, also on trifles-wires and charging. Upset the USB cable, through it tablet and smartphone do not charge, T K. It is able to transfer only 0.5 amps, which for modern technology is not enough, 1 Amp already drags the voltage and leaves the permissible framework.
Also above expectations. The order came from Russia quickly, 10-12 days. Got all the documents, tablet, phone, office. And there's still room left. At the same time, everything looks compact. Fabric, seams-everything is fine.
Delivery to Seversk about a month. The product is very good quality, I recommend.
Great bag. Quality at altitude.
The quality is excellent. The only negative size, the picture looks more.
Excellent Product, store recommend. But IML shipping is just bottom. Deliver home only on working days, home from 10 to 15. We have unemployment in the country and everyone is sitting at home and waiting for a courier from IML. In general, change this delivery to a more cooperative.
Backpack great. All OK.
The bag is very nice, very good quality. Super!
parfait
It's a quality product. The seams are perfect, the zippers are good, the material is tough. Just like in the photo, the measurements are correct. He obviously arrives crushed and seems to have little space, but after using it, it's recovering its original form and increasing space. He arrived earlier than expected. My post office didn't warn me, but the package tracking system did, I recommend checking it daily, it's a very reliable system. The store communicates. Totally recommended.
Excellent backpack, thank you!!!
Thank you! It's fast. Clear. Right in the hands. Through IML I recommend the store and the product. 5 *****
All Super Second order
Delivered in 10 days, very fast! Quality thing.
Regarding the discretion and the store was very efficient product photos as corresponds perfectly… Missed only gift seller. THE product came very fast well packed no problem… the ferry has a sensational quality amazing aprovadíssimo… I am very happy and satisfied with purchase. Thank the seller. Definitely buy again!!! Super recommend. Super Premium.
The order came in principle quickly. Due to the increased "vacation" with the shipment there were some problems, but the store decided everything, thank him. The bag is cool, very good quality, no thread and so on, well done. Not enough, but for everyday use the most it.
Quality is good, went more than a month.
Quality at altitude. Delivery by Courier
Nice backpack. The stitch is even, the accessories are not bad, the threads do not stick out. No smell. Roomy.
Super nice. Very satisfactory appearance. Thank you after a long waiting period
Quality as always on top. Delivery is fast, literally in a week.
Bag class is worth its money!
Good!
Done qualitatively. All the seams are perfect. Does not stick out any thread. Locks (zippers) are good, easy to open and close. The outer surface is rubberized, there are no traces when exposed. There was a new part-a hook for better phone retention.