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Product always receives high satisfaction ratings from our customers
Product Details

Shipping & Payment


We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

How long does shipping take?

Shipping time varies by location. These are our estimates:
Location*Estimated Shipping Time
United States10-30 Business days
Canada, Europe10-30 Business days
Australia, New Zealand10-30 Business days
Central & South America15-30 Business days
Asia10-20 Business days
Africa15-45 Business days
*This doesn’t include our 2-5 day processing time.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.


Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.


Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:

  • If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
  • If you received the wrong item you can request a refund or a reshipment.
  • If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

We do not issue the refund if:

  • Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
  • Your order did not arrive due to exceptional circumstances outside the control of BOWtali (i.e. not cleared by customs, delayed by a natural disaster).
  • Other exceptional circumstances outside the control of https://bowtali.com

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.


If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.

Customer Reviews
4.7 (19 reviews)
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Write a Review
5 Dec 2020

Great nice and light.. I like

3 Dec 2020

really nice. I got so much love for my shoes.

7 Nov 2020

Cool sneakers

5 Nov 2020

very good! A+

27 Oct 2020

My husband liked it, the dimensional grid corresponds perfectly. the store is sociable. Thank you

19 Oct 2020

The right size, very comfortable and good finishes

14 Oct 2020

The quality of the sneakers is super!!!! One problem is not the size matching. took 10 size this 27,5 centimeters so that's the maximum on the insole 26,8 centimeters!!((((. I just turned out to be without shoes ((((

22 Sep 2020

Shoes Super

11 Sep 2020

Malomerit for half a size

24 Aug 2020

Very nice and value for money. Thanks for efficient service.

26 Jul 2020

trop belles !!!!

13 Jul 2020

The order was three months, the size did not fit, small on the leg 26 cm, the description should be 26.5 cm. Very wide inside, the insole rides. So-So sneakers.

8 Jul 2020

Thank you very much store and many thanks to Bowtali, my shoes look perfect and it only took one week one day and I received my order well before due date. Faster than I thought it would be. Thank you.

3 Jul 2020

Very beautiful

29 Jun 2020

Very light, perfect for summer even. EU size 44, usually I wear 42-43, but it fit perfect.

25 Jun 2020

The size is big. At 25,5-26 cm a lot

21 Jun 2020

Sneakers sat down like native, cool and stylish, I liked

18 Jun 2020

Order for size larger

17 Jun 2020

It came in 3 weeks. Approached the leg of the 40th size. My nose gets dirty quickly.

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19 Reviews
30-56 Days
Selling fast: get yours before it’s gone!
GrootteHak om TeenEuropese
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