SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of My Blog (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://bowtali.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The order is satisfied, the box came a little crumpled, but the goods did not suffer from this. So far I checked only for inclusion and traction (works well). Later I will check on the skin and complement the review.
I have not tested it yet but it arrived in perfect condition.
Ordered 9.12.20, the parcel brought the courier home 15.12.20. Mega fast shipping. Thank you. The device is charged, it works. Later I will add feedback.
I was very skeptical from the beginning, but I decided to purchase the item. Believe me, it works! I am truly amazed, fascinated :)
Was super fast delivery to Sao Paulo, quite liked, arrived intact and by what I saw it pulls with force and seems to work perfectly, I am very grateful for the product and quickly, thank you!!?
Good thing, I'm happy. But you need to steam your face well.
I have no idea how this arrived so fast! came to Western Australia in less then 2 weeks!. works well but takes dead skin more then the sebum. strong suction.
Delivery quite fast, arrival in 10 days, box a little deformed but product intact. I tried it on my hand it sucks very well. To try on the face but be careful not to leave it too long on the same area otherwise we can have traces... I recommend it.
I wanted to try the article before leaving an opinion. You will see for yourself with the photo that the camera is top. The perfect power. Cleanses and cleans excess sebum, make-up residues. Top I recommend and received very quickly 10 days Max.
Well reçu
Effective I recommend it :)!!!
Works perfectly! Delivery in 3 days the top
The packaging was not great. From the looks of it, seems like the parcel took some hits. The product, however, is working fine. It’s not noisy, good power and helps well to remove the whiteheads.
It matches the description, and it works very well. It arrived in 2 weeks in Canary Islands, well packed and no problem.
Perfect received in 11 days
The article corresponds to the camera salume remains to test its efficiency package well arrived fast shipping in 10 days France I recommend this store
Mega-fast delivery to Irkutsk for the whole history of orders! Ordered 25.08, it came to the Mail already 03.09! I understand that the goods were in stock in the city Podolsk-amazing! Everything is intact, safe, the product is in working order-quite powerful (experienced while on the wrist of the hand)! The set includes 5 attachments, foam pads and USB-wire. 3 suction modes. We will test by efficiency and efficiency.
все супер! товар пришел быстро в РК Алматы за пару недель. коробка не много помята,но товар в норме,все работает. Дополнительно прислали подарочек,наборщик для чистки лица,спасибо. попробуем ещё напишем как и что))
parfait ! reçu en 8 jours !!
Прибор пришёл в фирменной коробке из плотного картона, внутри на пластиковой подложке лежал пороочиститель, USB-шнур, а насадок и паралоновык и силиконовые сменные фильтры . Пороочиститель работает как от сети, так и от аккумулятора. Имеет 3 режима работы. Включается с помощью кнопки "пуск" длительным нажатием, переключается режимы с помощью кнопки "пуск" короткими нажатиями. Размеры эпилятора 16×4,3 см. Корпус пластиковый. Время зарядки аккумулятора - 3 часа. Время работы от аккумулятора - 2,5 часа. Доставка до Омска заняла месяц. Посылка пришла в обычном почтовом пакете + воздушный матрас. Трек номер отслеживался на всем пути следования. При транспортировке ничего не постралало!