We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world
Arrange your return for a full refund, we've got you covered with our full Buyer protection
Buy with confidence using the world’s most popular and secure payment methods
Love them
Just as I imagined them
fast delivery product is as it said however if I had ordered a size 9 which is my right size I would've been disappointed as it would've been too small so I went a little size higher and it turned out to be the best decision. thank you so much for this product I recommend and I'll be buying more from this store. love love the products
I love them. They are absolutly perfect, very comfortable. They look like in the pictures - the dessription is truly. Unfortunately I got wrong pair - I ordered black pair and received the blue one :( but the shop gave me a discount for the next order so despite this mistake I give 5/5 :) Excellent customer service!
Product compatible with your order
These boots Rock. I totally love em. I ordered the largest size of 10.5, I'm usually an 11 and hoping they would fit and they did. i do agree with others that there a little tight to get on. but once on there fine. I must wear a stocking with them as getting the foot out of them was an effort when I tried them barefooted, an inner side zip would make all the difference. I've worn them out a few times and to work and these are very comfy for all day wear. I'm a guy and I also state that both girls and guys buy these if you like the style, but only on skinny man's legs. I'm still deciding about getting these in black. my only problem is that I've got way too many boots already.
Beautiful boots. Nice store.
thank you, all best
I loved good quality
Very pretty boots in fabric, probably a little fragile. Ordered in size 38. The top of the boot is suitable for a calf circumference of 37/38 cm.
I'm very satisfied with these products. I didn't even expected that they would be that good. They are literally perfect. Nothing Else to say !!very fast and comfortable. Package is well secured. I really recommand them. They are literally perfect!!!
Gorgeous boot By cons sends very long and received 2 months after the order
Interesting model, light, made qualitatively. But there is not enough plug-in lightning. It's hard to pull. On calf circumference up to 40 cm
It is exactly gow it looks on the picture. Very nice design and comfortable
These are super cute & fit fine.
Love them❤❣
Hoisting ㅎ ㅇ W ㅛ performance, Apple ㅕ ㅎ '96 턋 tee ㅑ 퍗 tee ㅣ ㅛ ㅌ/ㅌ W ㅕ ㅍ
Are good looks, missing prove that the size to correspond to the specified by the manufacturer. Are to give away and then put the size is OK.