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Shipping & Payment


We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

How long does shipping take?

Shipping time varies by location. These are our estimates:
Location*Estimated Shipping Time
United States10-30 Business days
Canada, Europe10-30 Business days
Australia, New Zealand10-30 Business days
Central & South America15-30 Business days
Asia10-20 Business days
Africa15-45 Business days
*This doesn’t include our 2-5 day processing time.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.


Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.


Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:

  • If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
  • If you received the wrong item you can request a refund or a reshipment.
  • If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

We do not issue the refund if:

  • Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
  • Your order did not arrive due to exceptional circumstances outside the control of BOWtali (i.e. not cleared by customs, delayed by a natural disaster).
  • Other exceptional circumstances outside the control of https://bowtali.com

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.


If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.

Customer Reviews
5 (24 reviews)
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1 Jul 2022

Very good for your money. That's only could never understand why not make two dogs with a zipper, it's much more convenient

1 Jul 2022

Goods consistent with the description and picture.

30 Jun 2022

Very soft, pretty bag. Plenty of space. Very happy. Thank you so much!

30 Jun 2022


30 Jun 2022

очень очень красивый рюкзак,отличное качество,спасибо и респект продавцу.рекомендую

29 Jun 2022

Very fast delivery, the backpack is very soft, without defects. I'm happy, I recommend

29 Jun 2022

Thank you for the fast delivery, quality backpack and gift.

29 Jun 2022

Order pink, received White, excellent quality that I wanted, but sorry that other color

29 Jun 2022

It's just like in the pictures and looks good quality. I love it.

28 Jun 2022

Super mooi en zacht materiaal. Fijne banden om te dragen. Aanrader!

25 Jun 2022

Все ок

25 Jun 2022

Delivery fast, the store put the rubber as a gift, the locks work. Lovely small backpack. To the touch is especially pleasant

25 Jun 2022

I recommend the store and the product.

24 Jun 2022

Thank you!

24 Jun 2022

доставка 2 недели.маленький, всё по описанию совпадает,только замки кремового цвета.

23 Jun 2022

Great backpack!

23 Jun 2022

Wonderful backpack! I'm completely delighted, the lining and seams are all perfectly sewn, the quality is super!

22 Jun 2022

Thank you very much to the store. bag class. soft, there is no smell at all, pockets are plenty, the most it is necessary for the summer. just super. that's what I wanted. i'm very happy. and thanks for the rubber, too. nice.

21 Jun 2022

Excellent for summer, odorless

21 Jun 2022

Thanks for the quick order, the backpack is excellent for rest.

21 Jun 2022

Заказ в Литву пришёл очень быстро- через 10 днейю Всё соответствует описанию: мягкий небольшой, но вместитльный рюкзачок. Можно носить вместо сумочки. Хорошая форма, прилегает к спине, не оттопырена. Рекомендую.

20 Jun 2022

Очень милый и симпатичный. Удобный.

20 Jun 2022

Very cute backpack, quality is good, fast delivery, hair elastic as a gift!

20 Jun 2022

Delivery 2 weeks to the Samara region, for the summer is excellent

New Embroidery Orchid Women Backpack Casual 3 in 1 Backpack For Teenage Girls Soft Washed PU Leather Chest Bags For Women Sac

24 Reviews
30-56 Days
Selling fast: get yours before it’s gone!
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