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Product Details

 

Shipping & Payment

SHIPPING & DELIVERY

We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

How long does shipping take?

Shipping time varies by location. These are our estimates:
Location*Estimated Shipping Time
United States10-30 Business days
Canada, Europe10-30 Business days
Australia, New Zealand10-30 Business days
Central & South America15-30 Business days
Asia10-20 Business days
Africa15-45 Business days
*This doesn’t include our 2-5 day processing time.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

REFUNDS & RETURNS POLICY

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:

  • If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
  • If you received the wrong item you can request a refund or a reshipment.
  • If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

We do not issue the refund if:

  • Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
  • Your order did not arrive due to exceptional circumstances outside the control of BOWtali (i.e. not cleared by customs, delayed by a natural disaster).
  • Other exceptional circumstances outside the control of https://bowtali.com

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Exchanges

If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.

Customer Reviews
4.9 (39 reviews)
5 stars
(32)
4 stars
(6)
3 stars
(1)
2 stars
(0)
1 star
(0)
Write a Review
Customer
29 Jun 2022

On the Russian 43 perfectly fit

M***r
29 Jun 2022

Took around 1 1/2 month to arrive from order date. There was holidays so it’s understandable. Good quality shoes. Fits well. As in picture. Very nice. Thank you store.

C***d
29 Jun 2022

very Nice, thanks.

F***r
29 Jun 2022

Vizuali izskatas Labi, Kadas bus nezinu

K***a
28 Jun 2022

The goods came, another size. The goods sent back, the money was returned.

E***a
28 Jun 2022

Beautiful model identical to that of the publication look good quality and are comfortable to use

G***k
27 Jun 2022

Shape is good day-bottomed thin four ~ ~ ^ ^ price contrast, good living as four ~ ~ ^ ^

Customer
27 Jun 2022

Пришло очень быстро, качество хорошее, продавец хороший. Запаковано 12/10 Претензий к продавцу и к продукту нет

Customer
27 Jun 2022

Маломеры. Надо брать на 1 размер больше.

S***v
27 Jun 2022

Доставка 20 дней, Саратов. Исключительные, лёгкие, мягкие, симпатичные, стильные кеды (кажись не кожа, но что-то очень качественное). Подошва на столько мягкая что при ходьбе амортизирует и ежели не осторожно наступить на острый камушек гарантированно проткнёт ибо резина литьё сотами. А так месяц эксплуатации, полёт нормальный. Продавец молодец категорически рекомендую. Удачи.

A***a
26 Jun 2022

I adore it

S***e
26 Jun 2022

highly recommended . ordered twice. perfect size and quality

Customer
25 Jun 2022

Thank God it came like a description Thanks for product thank shop

A***a
24 Jun 2022

Order well received. Too pleased ma. Shoe. Clean

H***e
24 Jun 2022

Order meets expectations. I'm pleasantly surprised From Abidjan to Ivory Coast.

C***o
23 Jun 2022

They're doing great.

E***a
23 Jun 2022

Super Tennis identical to the photographs of the publication and feel good quality, better than expected 100% recommended

Customer
23 Jun 2022

Everything perfect

A***i
22 Jun 2022

I feel like superman when I wear these shoes

A***a
22 Jun 2022

exceptionally Brilliant

P***
21 Jun 2022

Excellent delivery time

J***o
21 Jun 2022

bien

C***a
21 Jun 2022

The number 45 is like the 43 European

Customer
21 Jun 2022

Good quality product

A***y
20 Jun 2022

Excellent Shuga, very satisfied! The size took on the length of the foot 27 cm, all the way! They went to the Leningrad region just a bullet (10 days). I did not communicate with the store.

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