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Product Details

Shipping & Payment


We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

How long does shipping take?

Shipping time varies by location. These are our estimates:
Location*Estimated Shipping Time
United States10-30 Business days
Canada, Europe10-30 Business days
Australia, New Zealand10-30 Business days
Central & South America15-30 Business days
Asia10-20 Business days
Africa15-45 Business days
*This doesn’t include our 2-5 day processing time.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.


Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.


Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:

  • If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
  • If you received the wrong item you can request a refund or a reshipment.
  • If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

We do not issue the refund if:

  • Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
  • Your order did not arrive due to exceptional circumstances outside the control of BOWtali (i.e. not cleared by customs, delayed by a natural disaster).
  • Other exceptional circumstances outside the control of https://bowtali.com

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.


If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.

Customer Reviews
4.7 (51 reviews)
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9 Apr 2021

Great backpack! I advise!

9 Apr 2021

Backpack top, and a gift the store threw a USB flashlight for a long shipment, very pleasant to the touch, there is no strong smell, later I will add with pictures

8 Apr 2021

All norms, delivery fast, bag super-1 Star potamu that smells not very good

7 Apr 2021

Excellent backpack, fully corresponds to the description of the store, came quickly to Kursk for 2 weeks. I recommend definitely!!!

7 Apr 2021

The goods came on time! Quality is excellent! Super backpack. Lots of pockets. No smell. The material is very durable and pleasant to the touch. The store put a gift, a lamp for the keyboard. Very nice, thank you! Very satisfied! I recommend this seller!

5 Apr 2021


4 Apr 2021


4 Apr 2021

Unfortunately due to Chinese New Year and quarantine sending backpack delayed But as a result, he reached Saratov in two weeks, the track was tracked The backpack is comfortable, the laptop accommodates 15,6 and remains a place. Not enough only internal small pockets Many thanks to the store for the gift!

3 Apr 2021

For your money just fine

2 Apr 2021

The backpack is very good, made qualitatively.

2 Apr 2021

Excellent backpack, husband is happy)))

31 Mar 2021

It came quickly enough ordered before the coronavirus of thifu-thifu-thifu. cool normal good

31 Mar 2021

Product with a good quality, only found a little slow but worth it

30 Mar 2021

Quality is excellent

29 Mar 2021

The goods did not receive. The money was returned

29 Mar 2021

Very satisfied, all according to your description

28 Mar 2021

Backpack is excellent, good quality, many departments, but sooo long waited 2 months

3 Dec 2020

Sve ok.mislio sam's će biti malo veca :)

1 Dec 2020

A good backpack, absolutely no worse than Adidas for 5 k, which now hang in stores

27 Nov 2020

This great, very big and good quality

27 Nov 2020

Looks glossy and cheap. Top cover is useless, shoulder straps are inconvenient, wouldn’t buy again

25 Nov 2020

To Moscow, delivery three weeks, everything is fine, I recommend!

25 Nov 2020

Everything is fine, came quickly, put a gift

25 Nov 2020

Quality backpack, really liked, all as in the photo. I'll go to town today, test. Delivered in 10 days. Seller recommend.

18 Nov 2020

Recommend. Quality is good, but delivery to Belarus 3,5 months is sooo long.

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