We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A wonderful bag, the skin is soft, pleasant. Shipping fast
The bag reached in perfect condition, everything is beautiful and neatly packed, beautiful comfortable
Everything is wonderful!!! Thank you for the gift.
The goods did not come because of the "exacerbation" of coronavirus. Money returned
love it!
I bought a handbag for my wife. Very high quality and beautiful. Seller advise
The goods received. Very satisfied. Thanks to the store.
Quality is normal, not leather but good leatherette, everything corresponds to the description, but the color for the declared blue is very close to black (ink, at first thought that the store confused the color, distinguish only on good daylight on contrast with black leather coat). So if for whom the color is very important immediately decide with the seller. Recommend track tracked
I did not guess with a size of 25/30 it was a small handbag, the quality looks good as in the photo, once I ordered to wear it.
Very, very long sent, 2 weeks. And the size is smaller than the claimed
Everything, as in the description.
Very feminine but a little cramped
The bag is not very big, made of soft material, the quality is excellent, There is no foreign smell, the handles are slightly short, but there is still a long strap, the inner pocket is sewn like a webbing and divided inside the handbag into two compartments for me it is very important Still there is an external pocket with a zipper, store recommend.
Nice miniature handbag...
Perfect!
The bag is very nice. I'm already using it.
The bag is smaller in depth and height than in the description, the handles are generally 2 times smaller.
I agree with all the positive reviews, the handbag is just lovely, sending the goods quickly on January 24, and received on February 28, packed in a branded package, thanks to the store, also put the rubber as a gift.
The bag corresponds to the description, it was a month, which pleases. Thank you store