Product weight and size:47.5*36*9cm
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Good product. Neat packaging. A little expensive but seems of quality. I recommend it.
Fast delivery, good quality, very comfortable
Fast delivery, put order on Friday, delivered on Tuesday.
Pleasantly convenient
Good Goods
It helps with tailbone pain. Very comfortable and high quality. Great for sitting longtime. Sent fast to NZ.
The pillow really liked. It is very convenient to sit all day. Quality is good.
Very very comfortable very good buy Top store
already second item I have purchased. same excellent quality, well made and great performance! shipment still takes longer than promiss ed 7 day, but is worth to wait for it. Great product and good store. Recommend!
Conforme a la description
all good, fast shipping, recommended store
Delivery to St. Petersburg 3 weeks. The postman brought the parcel home. Excellent packaging of goods, in such not ashamed and give. The pillow is packed in a zip bag and a branded bag. The pillow after unpacking quickly took its form. The pillow is very comfortable and went into a large chair. Cat liked it no less) The store also put the gifts. Thank you, very nice. Definitely recommend the product and the store.
Good stuff, in the car will not be very good to use if you are high. Fast enough. And so the pillow is huge
What a great butt pillow. Every office chair or car seat should have one. I ordered it on the 20th of November and got it on the 26th of November thru a private courier. It was shipped from Germany.
Delivered in a week and a half, in fact, until I checked
Very comfortable and good quality. Fast shipping to Spain (I ordered it on a Friday and Monday was already home). I also have the back cushion, q bought separately.
I love it, so does my cat
I use several hours, but it is already felt that less load on pelvic bones. The legs were stopped, the pillow was super comfortable. Large enough-took the entire surface of the seat of the working chair. Without smell in a neat case, the quality is just excellent. Now I want the same under my back)
Понравилось все. Быстро курьером до дверей, упаковка, подарки. А самое главное, оч удобно работать, сидеть много часов подряд приходится, стало легче. Рекомендую однозначно
Innovative, really premium quality product of very good finish, scientifically based multi-zone design works perfectly, light, very properly packed. The product fits the description. Accurate order processing and fast shipment from local warehouse. I confidently recommend this store and its product.