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Product Details

Shipping & Payment

SHIPPING & DELIVERY

We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

How long does shipping take?

Shipping time varies by location. These are our estimates:
Location*Estimated Shipping Time
United States10-30 Business days
Canada, Europe10-30 Business days
Australia, New Zealand10-30 Business days
Central & South America15-30 Business days
Asia10-20 Business days
Africa15-45 Business days
*This doesn’t include our 2-5 day processing time.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

REFUNDS & RETURNS POLICY

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:

  • If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
  • If you received the wrong item you can request a refund or a reshipment.
  • If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

We do not issue the refund if:

  • Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
  • Your order did not arrive due to exceptional circumstances outside the control of BOWtali (i.e. not cleared by customs, delayed by a natural disaster).
  • Other exceptional circumstances outside the control of https://bowtali.com

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Exchanges

If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.

Customer Reviews
4.6 (34 reviews)
5 stars
(29)
4 stars
(2)
3 stars
(3)
2 stars
(0)
1 star
(0)
Write a Review
M***Z
16 Apr 2021

Just beautiful. Excellent quality. Very well done seams. Same as in the photo. I stay perfect. I highly recommend the store. Thank you!

T***a
14 Apr 2021

Know those purchases do and you stay amazed so super fast super product high quality foenecedor top + so better

S***a
14 Apr 2021

Dress is amazing, but size does not correspond to EU standards. The chest is too small.

O***k
13 Apr 2021

Got her dress. I expected the best. The dress is not bad, but delight is absent. Concerning tailoring, of 5 to 4, there are errors, threads stick out, after washing they became more. My usual size XS, ordered s, the village is perfect.

I***d
12 Apr 2021

The dress was sent very small. The store indicated the wrong sizes. According to the seller chest girth 104 cm, waist 88 cm, height 94 cm. And in fact, chest girth 80 cm, waist 66 cm, height 85 cm. And on the dress stood the size of XXL. The lining is not sewn exactly. The fabric is not dense, loose cage with Lurex thread. It's good that the seller has a quick (easy) return, I returned the dress, and I was returned the money. So I put three, not one star.

D***d
11 Apr 2021

Nice quality for the price

Customer
10 Apr 2021

Wine red dress, very atmospheric, I chose m is ok, 94-76-102

Customer
9 Apr 2021

Fast delivery. Excellent product!

Customer
9 Apr 2021

The quality and workmanship are good. The color is beautiful and the style is foreign. I like the clothes of this fstore very much.

Customer
9 Apr 2021

Excellent dress, good quality tweed, the store put extra button and gift clip. The dress is darker than in the photo of the seller, but still excellent! On my 86-74-94 the village is good, in the chest is slightly large and just below the knee, the length on the back is 96 cm. Expensive looks, definitely recommend

Customer
9 Apr 2021

This red tweed dress is particularly beautiful, This model is very thick, very beautiful and I like it very much. It's warm and good. It's cheap, especially suitable

Customer
9 Apr 2021

Excellent quality, at its size 44 (M) took the size L. I recommend the store

V***k
9 Apr 2021

THE dress is same as the picture. Perfect. Fast shipping, in 30 days was already in Brazil. Great store. Buy Again

L***e
9 Apr 2021

Nice dress!! Usually I am S/M (more M) ordered L My bust is 94cm and shoulder 40cm. 168cm tall. Normal speed of shipping. 3 weeks approx. Happy with the dress...

Customer
8 Apr 2021

I really liked the dress. I will not describe the packaging and delivery time, all as usual. Dimensions my og-93, ot-75, ob-95 order L. The size approached perfectly. On the growth of 158 almost reaches the knee. Excellent fabric with sparkling thread, beautiful buttons, lining, all without flaws. Track tracked to Post Office. Dress worthy! Thanks to the store

Customer
8 Apr 2021

The dress is wonderful. To the fabric and to sewing no complaints. Everything corresponds to the description. Thanks to the store.

M***
7 Apr 2021

Very short

Y***l
6 Apr 2021

Received the order for 8 days! This has not happened yet! The dress is awesome, lined along the entire length, in general Bravo to the store!

N***e
6 Apr 2021

Beautiful dress, factory, came December 31, quickly, for a week. Thanks, shop advise.

Customer
5 Apr 2021

Nice winter dress. The fabric, however, is a fleecy flannel, not the smooth textiles that I expect. Size XL according to the store's description on my 96-80-102, the height of 164 came up perfectly. Inside there is a lining. Lock behind. Seller recommend.

Customer
4 Apr 2021

The dress is chic. Very satisfied. Sits like a glove, slim. Thank you very much

Customer
26 Nov 2020

Good quality, quick shipping.

Customer
26 Nov 2020

Excellent quality, always excellent

Customer
25 Nov 2020

Good Seller, High Quality and Very Fast delivery. Accurate description. I am very satisfied.

Customer
25 Nov 2020

Recommend Seller , Prompt Shipment and Fast response to messages . Thanks

1 2
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