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Product Details

Features and specifications:

1. The button supports up to 20PCS, and the receiver supports up to 100pcs.

2. If multiple buttons are paired with one or more receivers in the same system, each button can be set to a different ringtone.

3. Power-off memory function: Turn the power on again after power off, no need to re-adjust and lock the ringtone.

4. The transmitter has no screw chuck design, and it can be waterproof and dustproof without a rubber ring.

5. The transmitter USE a 23A12V alkaline battery (not included battery).

6. Receiver voltage: 110-220-240V.

7. The receiver is available in a variety of plugs, US/EU/UK Plug and AU adapters, suitable for most countries.

8. Receiving distance:300 meters in an open area.

9. The wireless signal will be affected by obstacles. The more obstacles, the more serious the signal loss.

10.Receiver has 5 levels(can be mute) 0-110db,60 music to choose from.

11.Size:Transmitter 75x51x20mm,Receiver 95x65x24mm.

NOTE: The button cannot be placed on an iron door because it will interfere with the signal.

How to modify and lock music?

Press and hold the volume button of the receiver before plugging in the power socket. Plug in the power socket until the light of the receiver lights up, release the volume button, press the music button to adjust to the favorite music ringtone, press and hold the volume button again until When the light is on, press the transmitter twice immediately and the music is locked successfully.

How to pair signals

1. Pairing method: press and hold the volume button on the receiver for about 5 seconds (the light is on), release the volume button, then press the button immediately, the signal is successfully paired.

How to solve if the work is not normal When receiving the goods?

1. Try pairing signals first
2. Please contact us, we will send a video to help you
3. If there is a problem with the product, we will re-send the receiver or button to you.

Shipping & Payment

SHIPPING & DELIVERY

We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

How long does shipping take?

Shipping time varies by location. These are our estimates:
Location*Estimated Shipping Time
United States10-30 Business days
Canada, Europe10-30 Business days
Australia, New Zealand10-30 Business days
Central & South America15-30 Business days
Asia10-20 Business days
Africa15-45 Business days
*This doesn’t include our 2-5 day processing time.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

REFUNDS & RETURNS POLICY

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:

  • If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
  • If you received the wrong item you can request a refund or a reshipment.
  • If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

We do not issue the refund if:

  • Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
  • Your order did not arrive due to exceptional circumstances outside the control of BOWtali (i.e. not cleared by customs, delayed by a natural disaster).
  • Other exceptional circumstances outside the control of https://bowtali.com

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Exchanges

If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.

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