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We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-30 Business days |
Canada, Europe | 10-30 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world
Arrange your return for a full refund, we've got you covered with our full Buyer protection
Buy with confidence using the world’s most popular and secure payment methods
Товар соответствует описанию, продавца рекомендую.
I absolutely love love this product!!! The quality of the sound is perfect!!! I also like that the colors change and it is very Profesional. The headphone has a button to play the next or previous song and to accept calls. The store is also super friendly! I will definitely buy more from this shop!
Ordered 11.06, received 01.08. Fully corresponds to the description and photo, plus sent a small gift, trivia, but nice! The store sent quickly, all questions answered. In the work has not yet checked, after checking the review I will add! I especially want to stop on the ugly work of the Russian post office, which since 09.07., after issued by customs in Tolmachevo, 17 days!!! Did not transfer the order, in delivery in Russia, and after the transfer, such an impression, what were carried on foot!!!
Excellent store, following an error, very quickly reacted and returned the good products. Very good communication. To recommend
Prima
I am very satisfied
Headset top! Arrival within Weekly
Everything is fine, but I miss the charger cable, but hey otherwise the rest is good
All ok store super!!! Recommended!!!
+
Very fast delivery About quality additional Feedback
work great
Vaya alegria, gané un freebe!! Magníficos auriculares, funcionan perfectamente. Tienen ranura para tarjeta micro de 32 Gb. El aro de los auriculares se iluminan con diferentes colores de luz cuando estan en marcha. El bluetooth sincronizó a la primera y desde los cascos, con los diferentes botones se puede parar la recepción del sonido, pasar las canciones atras o hacia delante y controlar las llamadas. Muchas gracias a Carite por tan buen regalo. El envío fue en 6 dias, rapidísimo.
Headphones Super! My daughter liked it! Thanks for the fast delivery)
Thank you
שומעים מצויין
good
Fast shipping within 3 weeks it אצלי Excellent working great Even no would need to talk with the store all fast-working ומעולה V. B כשהאוזניה works has always led דלוק bracket