We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world
Arrange your return for a full refund, we've got you covered with our full Buyer protection
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Very fast but poorly packaged, come Super bent
Botilions are very beautiful, as in the photo. Delivery two months. Cost $19.74. But on one prevents something hard on the heel, which apparently connects the heel. Heel 11 cm. For size 37,5 ordered size 7.
Very beautiful batilons!!!! very comfortable! thanks to the store!
Very nice shoes but unfortunately the store made a size error he sent me a size 4 US instead of 5 US or 35 instead of 36 more this one was damaged in the tranceport. He did not want to know anything he only asked me to return these shoes at my expense in China overpriced. Without any refund guarantee.
They are very cool! And beautiful! And the shoe is excellent! One nuance they look .... Not very expensive, leatherette glue .... But I will wear it for sure!
Very comfortable, light, fast delivery
Me encantaaaaan
Delivery was terribly long. Everything hung on the side of China. The store did not communicate at all. I sent 2 messages-inconclusively. Then, finally, when the goods. Arrived in Russia, it was possible to track the movement. In Russia from Khimki to Ussuriysk the goods went 1 week (and even less). Quality is good. Very comfortable, beautiful, fashionable, size in size.
very nice
I love them
Lovely boots, they look very good. I hope to leave the house to put them on.
Awesome... the quality is good, the seams are even, do not smell, the shoe is comfortable. The dimensional grid is correct. Delivery three weeks, I think it's fast. Track tracked. I recommend both the goods and the store
Very beautiful, but weak material but as not to use too meets. Top seam finish could be more beautiful. Very high, but comfortable. Worth it in my opinion. Loved and recommend! Beautiful! Stylish, different!
Simply Beautiful Heel 12cm super high, super recommend to those with familiarity with heel height!!! 1 star unless being badly packaged and my boot arrived mixed!!!
One of my best shopping is better than imagined
Pretty shoe
Same q in the photo.
Very quickly got super happy thank you and very beautiful Leath just as as on picture
Очень классные. Сели просто идеально
Excellent, soft in size, even on a wide leg and ankle, exactly as described, a small smell, Pts looks like the skin
Loved wearing these out. Super cute and comfortable. A bit cheap on material but didn’t expect other wise. Still a great shoes to wear.
I really love these heels..
Exactly as shown. The material is very smoothly enabling the shoes lovely sitting. They also run blessed!!!
amazing heels ... great quality and fast shipping I will be ordering again
Cool, thanks to the store