We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
It's a dump. They're not bots, they're just guns. When I opened them, it's just love at first sight, I didn't expect them to be so cool. The photo can be attached a little later, while they are in an inaccessible area from me so let's say. But all as in the picture and size in size)
Cool shoes. At 39 just
I ordered a 40 and they're great for me. They're better quality than I expected.
On the size 38-39, ordered 39, but turned out to be bigger, but still they look great, for the winter with a warm toe, the most it
Arrive earlier than expected, but size a little big
Very good goods, corresponds to 100% description, there is no smell, inside the insulation
very good and fast shipping thank you
The shoes came in a pretty plastic bag and then again in protect bags. Verzendig completely top! The shoes itself yes they are after make so don't expect the best quality. But I have them in 38 ordered and the size is correct too. However, it must I there insoles in laying of roads my flat feet
Fast shipping• packaged with care• accurate to the description • came with a free gift thank you• My new favorite shoes!
Fast shipping and really beautiful boots I love them ☺️ one of boots has white mark on the tip but it's not a big problem for me
Such a qual image. Beautiful! I love them. I use a 36' 5 Spanish, I asked for a 36 and I get a big pelin, when I thought I 'd get pennies. So great!
They're beautiful, I'm a boy and I love the way I have the truth they look good but it touches to see what lasts♡But just like that impressive view included an extra gift
Better boots. I love them are comfortable and cheap. I adore them
In life, even cooler than in the photo, boots bomb honestly, I recommend cool class to everyone now I'm punk.
Very good quality and comodisimas
Same as photo, super beautiful, exact size
Took exactly 20 days to come to London, extremely happy with the quality! Size fits although you definitely need to measure the length of your feet and check the sizing, and it’s simply great! You definitely need to wear them a little before you can walk around comfortably like any boots of this sort
Delivery comb quick to without problems. Shoes fit perfect and have a perfect quality
They are more comfortable slippers
Enjoy flexible international shipping services that currently operate in over 200 countries across the world
Arrange your return for a full refund, we've got you covered with our full Buyer protection
Buy with confidence using the world’s most popular and secure payment methods