We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world
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The truth that I'm delighted with the purchase right now the only one who cleans the crystals and the tiles is me and I don't really get too tired, to point out that it is imperative to put the safety harness on it as one of the occasions it has been released to me I tried to escape my house.
Excellent washing windows, no complaints yet.
My assistant came, who I have great hopes for in the spring. Wash the loggia from the street side on the 13th floor!!! Bought 11.11 with a discount and coupons for 6100 rubles. Received in Khabarovsk 4.12. The assistant was tested on one window!! liked it))) in the kit all as promised)))
Everything came, until Sakhalin 1 month. My wife is happy. Thank you!
Cool thing, while in winter tried US mirror cabinet, washed perfectly, on the windows until tried. The instruction is on koryavo Russian. I came in 2 weeks, tracked, took from the Mail, the box was not scratched, everything was OK.
Great stuff. Delivery three weeks. Thank you store.
Everything works. Washes great. Seller send fast. Recommend.
Washes well, corners like all such washers do not wash. Overall good. Come quickly.
It came neatly packed and without external damage. I have not tried the work yet.
Super! I bought the third one. All relatives were provided. Everyone is happy!
Only positive emotions!!!
It looks perfect. Hope for good window cleaning.
The robot came very quickly (3 days, sending from the Russian Federation was). Works fine. On the Windows did not try, only on the tile in the bath. The result is on the photo.
Just got it! 2 weeks delivery! Was already in work! Who has big windows, this is not an indispensable thing! To the store Thank you!!!
The robot copes with its task of washing windows. Given the zero labor costs, you can say that it's wonderful. Of course, you need to change the nozzles several times for the sink, wipe the corners and remove the villi from the nozzles (I hope, over time they will not be). With a washing of mirrors copes much worse.
A robot that passes the mop. Logically it doesn't stay the same as cleaning by hand, but it looks pretty good