SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location | *Estimated Shipping Time |
---|
United States | 10-30 Business days |
Canada, Europe | 10-30 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
*This doesn’t include our 2-5 day processing time.Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of BOWtali (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://bowtali.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The dress is good. But terribly overstated waist. If there is a chest, then in front of the waist begins from the chest and it greatly spoils the appearance of this dress. And you can't fix it. If not for an overstated waist, the dress would look chic. And so only 3 stars. I don't know where to wear it. I took the size L on the parameters 96/74/96, on the height of 165 below the knee.
My parameters are 89-67-94, the height is 177. The elastic band strongly presses under the breast. When you raise your hands you have to always hurt the dress. Overstated waist and belt try to tie just below for comfortable socks. The elastic band on the sleeves is also tight. I think I will worry because. The dress as a whole really liked it. In winter it is very electrified. But the body is pleasant, synthetic 100%.
Waist cut is too high, so if you're not super skinny you're gonna look pregnant
Very excellent happy lovely dress for my purchase. I recommend
The belt jumps off the seam, the material like a home dressing gown, will crumble instantly. Very big problems with returns, sorry. Well, if for home, then a beautiful dress. S corresponds to 44 sizes.
Dress No. Bad cut. For the chest there is no place, so the waist is bulging, even for my height of 158, but with the breast C, I look like a woman on a kettle. Raise your hands-the waist is also bulging. The neckline on the dress is the same in front and behind, which looks very ridiculous, and since the fasteners are not provided, the cutout is large enough to fit the head. The fabric rubs, almost like a Bolonium. I don't know what everyone's excited about. If I measured it in the store, I definitely would not buy it. Shipping month, track tracked.
Mui Bonita
Quality super fit in size
The dress is beautiful, the quality is good. But! Waist high, right under the breast. On the big chest is cramped. The skirt is wide. I would recommend this dress to girls with small breasts.
Lovely dresses, thanks for the gift.
Position is rare.
Terribly duty delivery, very unhappy, ordered a gift for the new year, came only in the middle of January. Two months waited for the parcel, if I knew, I would not order it. The store had a completely different time frame, it was indicated at all that it will reach December 9. Terrible.
Description corresponds to the photo, strongly electrified, slightly overstated waist, in my size 42-44 s in the shoulders narrow, it is better to order m
The dresses are really super, for the daughter straight weightless, for the summer just right. For a beloved woman a little thicker, although also synthetic.
The fabric is not very breathable, it gives heat to being polyester
Same q photo very good quality, thanks to store
Quick delivery by GLS, nice, elegant darkgreen, well manufactured, but very high waist cut, I must to be used to see it. Personaly I like skirt lenght to knees, this is long dress - midi. I will shorten it by 5cm. I am 178cm. Nice, relatively wide and long belt. Very important is that dress does not electrize
Very pretty
Dress was delivered fast, but without the belt.
Beautiful dress, as always Shane on top!
Very nice dress, I like it. For 1,76m - size M fits well (normally I wear M too). Quick delivery.
If it's very nice it's the first time I 've asked for something and if I feel like asking again more
Amazing dress! It reached 3 weeks before the Smolensk region. I want to thank the manufacturer and the store for the wonderful thing. I ordered XL. On my parameters: OG-112 cm, OT-80, about-114 cm-the village is great. Semi-adjacent cut. Beautifully describes the silhouette, but hides excess fat on the back. The waist is overstated, the landing is comfortable, for the belt on the sides of the helmet. With this dress will look good wide belt. With my height 169 cm length on the palm below the knee. Legs look chic, as the lower edge of the dress passes through a thin place between the knee and the caviar. Fabric-synthetics, but quality, pleasant to the touch. With different shoes and accessories looks Noble and cute: both in the feast, and in the world, and good people. Fully corresponds to the description and dimensional grid. The color is deeper than in the photo. A Thousand Stars to the seller with the wishes of well-being and health.)))
The dress is smart. The waist is slightly overstated, but it does not spoil it