SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of My Blog (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://bowtali.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
My order arrived yet I don't prove it, good presentation
Vyzerá to veľmi dobre. Zabalené to prišlo pekne, nepoškodené . Nemám to ešte odskúšané ale dnes idem na to :)
Very fast delivery, qualitatively packed, everything works.
The parcel received quickly enough. Everything was packed in a Duper. In action did not try, but I hope to like it. Thank you to the store for speed. Product and seller recommend.
sieht super aus muss ausprobieren
the fastest shipping from BOWtali I've ever got. thanks a lot, a great product hasn't used item yet.
Thank you for the vendeur.com sends on 26/12/2020. Received on 11/01/2021 by mail
Super fast. The package it is arrived after 2 weeks in Romania with the fast courier. I didn't tried yet
I ordered it without a box, but it came perfectly packed, it does very well its function, I like it very much and it's very useful
Interesting device. Used several times. I can't say anything wrong. Wow, I did not see the effect, but for my money it is convenient. Of the minuses so far, it's noisy. I tried with the nozzle processing with scrap, I liked it. And it is very convenient to clean after steaming. Previously, the loop used, but the device is faster, it does not hurt so much and the effect is the same so far that it is happy. Delivered quickly, to Nizhny Novgorod in 2 weeks
I haven't tried them. But they 've arrived perfectly and are for Christmas gift. Thank you.
Purchased 19.11. - received 10.12. Very fast shipping. My humidifier making steam is not received yet, so I tried the spatula after taking a shower. Very good result, I liked it! My skin was red at first, but very soft at the end.
Super! Expected an order in the 20th of December, it came in my opinion of the 4th! Today I took it and I'm very pleased! I already tried on myself-what you need! So, I ordered in black in a box with silicone massages + USB. Quality is good. It is not quite clear why the Se-vibration at intervals, but it performs its work. Recomed!
Everything works, but I do not understand how it cleans, as in Vidos on yutuba the face does not clean, delivery month
I got here super fast and the best thing is it's just like it was in the picture now I'm just missing try it, he gave him an "A" high. aconEjo the store.
Very well packed. I'm very happy with this article and it's the second I buy. It's perfect for a good facial cleansing routine. It has 3 different modes of uses and different easily removable heads for the different cleaning procedures you want to perform. It comes with instructions and is very easy to use.
At first glance, the goods are OK. I haven't tried it yet. For serviceplus not fast! They were supposed to deliver it to the house, and they threw a notice in the box so that they went to the post office themselves.
Skin scraper with box, deep Facial cleansing shovel, spatula, non-ultrasonic, Facial scraper, scrub, pimple remover, a great invention at an affordable price, it also works very well and quickly you can do the job.
I kept getting my order! Well-packed wine without any damage, just need to prove it.
Produkt przyszedł w 2 tygodnie, wyglada bardzo elegancko. Fajny, jednak do profesjonalnego sprzetu bardzo mu daleko. Do masażu i oczyszczenia twarzy z sebum, za tą cenę spoko :)