We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Super beautiful bag.... Ordered for mother-in-law .... I liked everyone... thank you to the store for the fast delivery .... for the gift too Thank you...
Exactly like the Picture and more beautiful
The bag after sending came quickly. Very cool, the handles are reliable, inside several pockets and outside under the phone. I hope to last a long time.
Bag cool!!! I take the second, the first gray was, too, very beautiful.
Bag beautiful, elegant. As in the description.
The bag was wrinkled, it was better to pack
Lovely purse! Even more beautiful in person. Thanks for the gift!
The bag is original, I liked it. Delivered quickly in three weeks.
Bag super class! I did not even expect! Thanks to the store. Everything is dipped, reinforced pockets, even a gift brooch put. Tatarstan was 2 months old. I recommend.
This is the second ordered bag, the first already demolished, although took from another store. I like it, comfortable. It is a pity that this one does not have a long strap over the shoulder to wear. And the color is a little wrong, unsaturated = (but overall I'm happy!
Thank you so much for this beautiful bag, are money more than worth
Defect to the inner main zipper
Bag Super!!!! Long shipping (days 80) but it is worth it, the quality is at the height
The bag is good as the picture, summer, the seams are all straight stitching marriage no
The goods have not received. opened dispute. the store returned the money. thank you. Good store!
The smell inside is terrible
I really liked the handbag
Good handbag, I liked .. delivery 3 weeks.