SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location | *Estimated Shipping Time |
---|
United States | 10-30 Business days |
Canada, Europe | 10-30 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
*This doesn’t include our 2-5 day processing time.Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of BOWtali (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://bowtali.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Beautiful! On height 160 from 100 ob120 size 4 XL .. well .. Length 75 cm with pockets .. lining no .. cloth dense... for autumn .. I'm happy. month to Mo Ramenskoye
Beautiful skirt, it's for cold weather the fabric is warm
Liked, cool skirt
Thank you
The skirt is not as long as I thought. At my height 170 to the middle of the caviar.
Good quality, soft, back elastic
Size very very small!! Arrived after lots of time
The store sent the order quickly put a gift for it thanks to him. The quality of the skirt is not bad, only disappointed that it is not quite long, but below the knees with a height of 178, and so the skirt is good, little creases in full pretty, the seller recommend cancellation to the seller 5 ++
The skirt is not long enough. 1.71 European.
For this price skirt good.
Cool skirt!!! Super!!! I recommend
The quality of the fabric represented more dense, ordered as a long skirt, and the result to the middle of the calf. My height is 172. I do not know what the growth of the model, probably it is karatyshka, I did not communicate with pradovets, I'm a little rastroven.
Very beautiful color,Nice and soft material, perfectly sewed. Thanks for a little present Recommended store
Amazing šķirt, absolutely satisfied ❤️
Very beautiful and good quality
Skirt made of fine synthetics, in the description looked somehow more solid, plus came out a serious slip with a length-for a slender girl with a height of 168 cm XXXL was really short. The hem reaches the middle of the shin, not the ankles. But the parcel arrived quickly.
Spodnica for short and for narrow compared to zdjecia
It's not wool, it came in 14 days in Odessa, very quickly. Everything is neat. But simple and looks like fleece
Very nice long skirt. Fits me perfectly.
I got a skirt.