We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
happy with the product. fast delivery
really cheap quality and doesn't look like it will fit but otherwise I like it. also Santa's hat is in a different language which I didn't realize
dress quality so so
Fast shipping, corresponds to the ad
Article not received yet indicated delivered and no refund from the store I am very disappointed
All seams are even, without complaints. At OG 93 cm, size XL, sat perfectly!!!!
Great, done well and quality!
The Petticoat is very high quality, hard, three-layer. Can be used under any light dress or skirt. Came very quickly, I recommend the store.
Very nice dress for this price
Conform to the description and the photo. Unfortunately I took my usual size (L) and it does not close to the bust. I am a little disappointed because apart from that it is very beautiful and the quality is not so bad
EXACTLY AS DESCRIBED ,,SERVICE WAS FAST AND EFFICIENT
The fabric of the dress is very thin. For photo dress can. But necessarily with the podyubnik. The store quickly sent the parcel. Quickly reached the KZ.
End but good
The very bad quality and the red color nothing at all.
Awesome dress fits well
It took 1 me exactly, in the dress there is an elastic with a Christmas I find mignion. On the other hand the dress and very very thin.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world
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