SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of My Blog (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://bowtali.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
very good quality
Received in record time
Matches description
Exact size. Good material fast shipping
Jacket is pure white, on parameters 84/74/92 height 160 (XL), as for me sewn: Perfect!
The jacket is not bad, I liked it)) everything is sewn well. On the Belgian winter will do. On the parameters 84-65-90 the size of M was butt in the chest. So, if anyone has a better chest to take L. Delivery 3 weeks
The order arrived OK! Thanks.
Very nice coat very warm but actually small size
My wife loved it thanks arrived before the date indicated.
In general, not bad, but the store sent red instead of black (((((
Take XXL for a 38
Beautiful coat, size 38 and I have xxl ordered. The jacket was also very fast within.
Very nice. Just like in the picture. I asked for a bigger size than I usually wear and it suits me perfectly. Shipping very fast.
Product beautiful pleasant wholesale fast good quality สมราคา product accurate by order color pleasant price saving overall good everything man sale generous
Garment exactly like the photo. Recommended price quality. Fast delivery. I wear size S on top and Below size 34, I ordered size M and fit perfect
The quality is good, the lining is slightly torn in the pocket, not critical. There is not enough fashion in the pockets. Sleeves where the fingers are inserted so-so, sewn is not comfortable, but you can change or not put your fingers in there. The jacket itself is warm, the seams are good, the fabric is of good quality. In general, the goods are satisfied. I wear 46-48. I ordered xxhl
Nice jacket, fast shipment, recommend
Excellent! What if, I recommend buying the jacket with a little more size. I used L and it was worth XXL.
Arrived in time and form I am happy with my purchase I recommend the store I liked it very much.!