We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The goods came a little late. With the size guessed at all 100%, with an increase of 178 CM Weight 74 kg ordered M. I'll check in the spring whether it will warm.
Fits great for a big guy like me. Haven’t tested it in the field yet. Seams are holding on. Be carefully please while puttin it on because of sharp toenails which can damage the fabric.
Askew wszyty zipper but overall I am happy
Linnen very commode and QUALITY remarkable, the carvings a little large But best it about to be missing.
size was too big
Comfortable, quite insulates the cold and moisture, carries zippers
The sizes do not match is a size S that corresponds to an L
What I had asked for.
Excellent, everything came according to the order and description
Size M, for 1,73 meters, the perfect jacket, the pants a little fair.
As indicated from very good manufactory
recieved on time , looks good size chart is correct still got to test it on the road. thnx
Comfortable clothes, it looks like it's warm for winter. Badana generous. Size XL in both Maillot and culotte for 1.84m and 80kg (80cm Sillin a pedalier Shaft) for thinner people with this height ask maillot L. the culotte however in my height and weight goes right in. But considering I give something of Yes, it's perfect. As for the stamping details let you wish, but for that price it's very good if you're looking for comfort and protecting yourself from the cold.
It's exactly the color on the application, me with 1,74 and 81 kg. size L comes as I wanted, tight but not tight and with sleeves with perfect measurement, neither long nor short
172cm/75kg L nice
Improved quality. Pero Bueno, by this price can not ask for more.