We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
All OK. Daughter liked
Bag did not come
Handbag is cute, but looks very cheap. There was a strong smell. Went for a very long time
Love this bag, the price highlights the quality not too bad but does the job. Very unique and will definitely be getting more in different colours
great bag. small defect on the clasp but hardly noticeable.
Cool handbag. I really liked it for such a price. And came quickly ordered in January at the end came in February 15th. Kazakhstan Almaty region. The color is chic, the lyamochki really do not shine with quality, but in general I'm happy
Bula brudna bag
The bag corresponds, Mi Max 3 climbs, I advise you to buy.
Really pretty. Well received niquel
Good but very small
I don't even know. The bag is beautiful. But the material is bad, thin imitation leather, scratched lock, a little mint. The strap is terrible. I had to take another from another bag. The handle of the bag is fragile. Also a little wrinkled the edges of the purse. A small bag, for a couple of necessary things will come down. I think that for a very long time will not last, especially the lock on the bag, as it is a little uneven and too easy to open. There would be better quality, everything would be fine. Shipping fast
The bag came, with not big defects, a little threads stick out, rubbing on the lock. But in general for this money, it's not scary.
Could be more careful with the paper back. Spotted the suitcase. IS arrived a little scratched on the clasp. But is very beautiful. AM☺
The goods came very quickly. Tracking went to the Post Office. Scratches were present on the metal fittings. Opened a dispute. I'm waiting for a refund.
Thanks so much I love it
The lock on the bags is scratched
The bag went for more than a month, maybe because of the new year holidays for so long, the track was fully tracked. The bag, as in the photo, is small, compact, if desired, the most necessary can fit. The second photo shows that the threads stick out a little, which is clear, for such a price
Arrived early without defects, like the picture and no odor. Loved