We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Very good, quality bag
Delivery is fast. The bag is interesting, stylish. Lining inside is not very high quality, rustling. Although, for several seasons, for such a price is normal. Thank you to the store.
nice bag great store but bag arrived late
Very good bag, ordered myself and a friend
The bag came quickly. Packed well not wrinkled. Color does not exactly match the claimed. instead of white color gray and dark gray looks not beautiful. At the same time, the handles strap zipper red as in the picture. I would know that there would be another color I would not order.
The bag came not much in front is different color
Good Quality, but somewhat wrinkled arrived.
A good handbag, bought a mamka for a gift by March 8, came on time, she is happy))
The parcel reached Kuban in 19 days. Well packed. Leatherette of good quality. The seams are even. The bottom is strong. A small minus, in my opinion, a thin leather on the handles, in the place of fastening with accessories, but this is the opinion of a man. In general, its money is definitely worth it.
The bag is good, packed perfectly-inside is filled, the package is then Puffy and pre-delivery package. I got it fast. Seller recommend
Delivery is fast, the bag was well packed. The quality of the bag itself seems good, but the color does not exactly match the photo. Where the photo is white, actually light gray.
Satisfied with the order, the quality is good, all as in the photo, I recommend
A good handbag for the summer. The packaging is excellent, nothing crumpled. Sending fast, track tracked. The color is not very bright. The lining is well sewn. Locks all work. There was no smell. I recommend.
What I want to tell you. The first thing is that the color is not the same as in the photo and is much faded than in the photo. I expected not what came at all. but since the store in correspondence showed me 3 photos of bags and I chose one of them less that I liked and I changed my mind to open a dispute., t. k. for us for women handbag plays a non-secondary role and what we see, then we want to get. and in general, the quality of the product is five.
Very-very nice, thanks!
Not as bright colors as indicated. The picture is not what I ordered. Instead of white-gray