We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Nice product, bit too pink for me but no worries still like it. Thanks store !!
Very everything is qualitatively and neatly done, the locks are strong, everything is fine, thanks to the store
It’s very accurate and looking very pretty and strong
It is very well made, the panels can be adjusted to your necessities, it has a good size
I love it! Perfect!
Corresponds to the description. Cool cosmetic bag. I would have had enough, and my daughter would not have enough-a lot of cosmetic stuff. It is necessary to take the second-for manicure. Recommend product
best quality~ fantastic
just perfect ! really good quality ! i recommend !
It's exactly how it comes out. I'm so glad.
Very very cool kuferek Very solidly made inside pouch compartments etc Packed was firmly film air bubble and films plus envelope Color vivid as the picture Same shipping pretty long but already as was sent it OK 8 days took coming to PL
An excellent cosmetic bag! I liked everything, the size only needed me was bigger))
The product corresponds to the description. Delivered on time. The parcel was tracked. Packed well. Thank you.
This bag is amazing! I'm actually pleasantly surprised with it's quality. The fabric feels super durable and is also waterproof. the grids are made from a plastic cowered in a foamy material. Overall it`s exactly as pictured by store/ Shipping to Ukraine took 42 days. It fits approximately 75% of my makeup (my bad, should've ordered a size M) and all my brushes (26, to be exact).
I thought that the bag would be a little more, but also so very not bad. Packed was very good, had to work hard to remove the puffy bag. In general, very satisfied with the purchase. It came very quickly. Seller recommend! :)