SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of My Blog (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://bowtali.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
On the body is just super, the best panties of all, high waist, I'm delighted, very comfortable
Unrealistically beautiful panties! Matches Photo 100%
perfect
Smaller than expected, but great quality! Thank you.
The size corresponds to the Russian size. Everything is fine. The store is well-for some reason, the shipment was canceled and the transport company changed the track number, but the seller found out and sent me a new number. Sending was tracked, although everything went on for a very long time.
joli
Take 1 more sizes. I'm making the M take the L
conforme
Panties are good, good quality. Fit in size. It's been about a month.
Трусики выполнены из мягкого материала, в составе которого нейлон и полиэстер. Трусики приятные на ощупь, на теле не ощущаются. Кружево неплохого качества, немного тянется, при стирке не линяет и не теряет формы. На свои параметры 57-88, я взяла единый размер, трусики подошли отлично. Ластовица хлопковая. Доставка до Омска заняла около месяца. Посылка пришла в обычном почтовом пакете. Трек номер отслеживался на всем пути следования.
Very nice quality
Bonne waist, nickel.
The volume of the hips is 90 cm. They sat well, I feel very comfortable in them. When I opened the parcel, I did not find an unpleasant smell, sticking out threads or other unpleasant moments. Packaging was standard, in postal bag, delivery moderate, about a month, track number was tracked throughout the journey. I was very pleased with the purchase-panties of very good quality, the seams are even, neat, lace is also of the highest quality, threads are neither where do not stick out, gusset cotton. On the pope look super sexy. Definitely recommend to buy!
Very nice and comfortable
Excellent.
Very nice. Fast shipping. Excellent store. Thank you.
Gorgeous, comfortable. Fast shipped and have reached to me after 4 weeks. I received free shipping rowniez beautiful. Recommend
Super quality fast delivery after 1 month nothing to say
Conform to the description
Super)