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We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world
Arrange your return for a full refund, we've got you covered with our full Buyer protection
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Very fast delivery, less than two weeks. A little less than expected, but overall OK
Very high quality, looks expensive. In Murmansk came for 2 weeks
Top for this money, delivery 15 days, quality at altitude, store recommend.
Looks like the picture. No smell. Fast shipping. Thanks for the hairband!
Very good quality, perfectly matches the description
Good item. Good performance rispect it's cost.
Have this beautiful backpack already second time ordered and this time given away. The delivery to another address has also works. He looks high quality, hard to believe for the price. Very practical are also the shoulder straps, this that you on the inside fabric have eliminates the annoying shut slip.
My wife is happy. Material, ergonomics, everything is fine
Cool backpack, very satisfied, not very big, but for the summer the most it. Thank you for the fast delivery.
Is the cutest little thing. But not much space as I hoped
I'm happy with this backpack limitless. Soft, not small, optimal size, very comfortable. Thank you very much to the store!!!
I ordered my daughter. In appearance, the quality is good, the skin is soft (if the skin), sewn qualitatively, there is no. How will further exploitation show. Thank you, I recommend.
Good enough, but...
Oooochen cool bag backpack. There is a long strap. As in the picture. The color is beautiful, the material is soft, while keeping the shape well. Lightning on the back, that is, if you wear behind your back, nothing will be stolen. In general, for such a price a cool thing, in our market even for such a price you will not find anything, and even more so such a quality. Track code served. Strongly doubted to take or not, since there were no decent photos in the reviews. I hope my photos although a little more information for others.
The backpack is satisfied. the quality is good, there is no smell. I came earlier than planned. I recommend the producer.
Very satisfied with the goods, the skin is very soft to the touch, I recommend everything perfectly to the store
Backpack liked, the description corresponds, the lines are neat, the package is packed well.
Backpack is great! Fully corresponds to the description, looks very decent. Delivery to Peter 2 weeks. Thank you very much!!!!
Great backpack!
Too small and just small pockets on the sides. No opening as the photo shows
Everything is wonderful, convenient.
The goods sent quickly, received in two weeks. Bag is super, odorless, as a gift rubber for hair. The purchase is very satisfied, thank you all.
Everything is cool, very much)
Backpack cool, everything is wonderful, there is no smell, but, torn off one strap, was in use 2 hours, ruined all impression,
The bag is super, can be used as a backpack, soft eco-leather.