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Product Details

Shipping & Payment

SHIPPING & DELIVERY

We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

How long does shipping take?

Shipping time varies by location. These are our estimates:
Location*Estimated Shipping Time
United States10-30 Business days
Canada, Europe10-30 Business days
Australia, New Zealand10-30 Business days
Central & South America15-30 Business days
Asia10-20 Business days
Africa15-45 Business days
*This doesn’t include our 2-5 day processing time.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

REFUNDS & RETURNS POLICY

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:

  • If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
  • If you received the wrong item you can request a refund or a reshipment.
  • If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

We do not issue the refund if:

  • Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
  • Your order did not arrive due to exceptional circumstances outside the control of BOWtali (i.e. not cleared by customs, delayed by a natural disaster).
  • Other exceptional circumstances outside the control of https://bowtali.com

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Exchanges

If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.

Customer Reviews
4.6 (50 reviews)
5 stars
(40)
4 stars
(6)
3 stars
(4)
2 stars
(0)
1 star
(0)
Write a Review
P***n
29 Jun 2022

Seller sent fast, fast delivery. In appearance, quality, we will check in fact. With the size of course a little not exactly, took 41 to his 40, but came just only.

R***r
28 Jun 2022

Кеды прикольные, вся фурнитура целая, понравились. Подошва из непонятного материала -не резина, предполагаю что быстро сотрётся. Думаю сезон отходят.

B***r
28 Jun 2022

Cool and fast

P***a
28 Jun 2022

Thank u so much again

T***n
28 Jun 2022

К сожалению кеды не дорогехали, надеюсь они были качественные, но продавец оказался порядочным, решил вопрос без проблем, вернул деньги.

S***P
28 Jun 2022

The description corresponds. At first glance strong. In size just right. Not yet worn, but the soft back causes concern, can cause inconvenience and over time to stumble

X***r
28 Jun 2022

gracias

C***E
27 Jun 2022

excellent rapport qualité prix.

G***v
27 Jun 2022

They came, they looked good, at my 43 I took 11 of their size, on the sole written 45 in general the size approached, the product and the store recommend.

A***n
27 Jun 2022

Very soft. At 41-42 I ordered 9.5 exactly in size. Soft heel, without back. I think I'll give it to the Shoemaker for modernization.

E***.
27 Jun 2022

Good Goods and fast Shipping

P***h
25 Jun 2022

ok

S***u
25 Jun 2022

Very well. I am a woman, my foot measures 26.5 cm T. 41 Eu I ordered 9.5 is fine, foot comfortable and comfortable. Can go to a stronger foot .. I still have a little room .. Maybe I could have taken a size below .. But as it's never easy to buy the shoes on Bowtali .. I preferred to play security .. I do not regret my purchase.

I***n
25 Jun 2022

Exactly as in the picture. Cool. My husband liked. the quality is normal. Plus one size.

S***o
25 Jun 2022

Sent quickly, Rijali quickly. The size of our 42 is slightly free, for the purpose will go. Very thin sole, well, for the season should be enough. For this price is enough.

O***a
24 Jun 2022

Очень классные кеды!!!)))

A***v
24 Jun 2022

Comfortable, light, at 43 took 44, came up perfectly. Product and store recommend!

O***v
24 Jun 2022

Good, but small size, you need to take on a larger size

E***a
24 Jun 2022

Wonderful sneakers, thank you! And delivery took less than two weeks!

K***u
24 Jun 2022

Packed perfectly, in size I have 42, ordered 44 as per the table. Everything came up perfectly. Seller recommend,

V***v
24 Jun 2022

The store and I recommend the product.

W***s
24 Jun 2022

Insole of poor quality

S***u
23 Jun 2022

Foot 26,5 cm I'm comfortable.

N***o
23 Jun 2022

The length of the insole is 5mm larger than the claimed. Shipping fast.

W***A
23 Jun 2022

OK

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